A driven, highly motivated, results oriented leader with a proven record in building and leading top producing teams. Seeking a position where my experience in sales, service and team development will be best utilized.
Top Producing Sales Professional in each position held over 20 years
Tenacious in building and retaining new business, securing customer loyalty and forging strong relationships
Highly accomplished, creative marketing professional with a successful track record
Mentor and coach with exceptional leadership. Ability to recruit, build and retain top performing sales and operational teams
Consistently delivers top notch customer service experience through a focused team approach
Accomplished in turning mediocre performers into high performers striving to over deliver beyond customer expectations
Motivated, self-driven to consistently be among top producers
Highly ambitious with a background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments
Experience with HR, Recruiting, Training and Retail
Overview
24
years of professional experience
Work History
The Right Choice Realty
Licensed Realtor
06.2016 - Current
Job overview
Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
Coordinated appointments to show marketed properties.
Negotiated contracts on behalf of clients.
Accompanied buyers and sellers to their home inspections and appraisals.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Marketed and sold property for clients by hosting open houses and advertising online using social media and in print.
Guided clients from beginning to end of home buying process in choosing right property.
Converted prospects to closed sales for clients located throughout Houston and surrounding areas.
Maintained connections with clients to encourage repeat business and referrals.
Consistently earned 5 Star Experience Rating through Houston Association of Realtors by clients
Mary Kay Cosmetics
Sr Sales Director
08.2014 - 07.2016
Job overview
Built strong customer and team resulting in first consultant in National Area to achieve position of Sales Director in 60 days
Earned first level career car as Sales Director in first 60 days
Ranked #2 in National Court of Sharing Mary Kay opportunity
Weekly training sessions to promote sales, team development
Lead, trained and coached team of 100 plus women focusing on sales, service and leadership
Raised awareness and dollars in community for domestic violence and breast cancer among women
Woodforest National Bank
Vice President/Branch Manager
07.2000 - 11.2014
Job overview
Lead and managed first in-store and first 24-hour location.
Responsible for recruiting, hiring, developing and coaching branch staff.
Developed and mentored new managers and critical team members.
Strong coach and mentor who possesses ability to attract and retain top producer.
Responsible for every aspect of branch performance and growth, including profit and loss management.
Served on various boards and community involvement.
Develop and cultivate strong relationships with business and community partners.
Worked hand in hand with Charitable Foundation to devise fundraising strategies.
Instrumental in Branch Expansion out of state (travel included)
Established and managed processes that ensured customer satisfaction in every customer Touchpoint.
Consistently maintained high Customer Touchpoint score
Experience in HR as Internist and Recruiting.
Education
Galena Park High School
Galena Park, TX
High School Diploma
1983
Champion School Of Real Estate
Houston, Texas
from Real Estate
06.2016
Kathyrn C Wheat School Of Real Estate
Houston, TX
from Branding For Humans
2017
Kathyrn C Wheat School Of Real Estate
Houston, TX
from Grow Your Business, Keep Your Sanity
2017
Champion School Of Real Estate
Houston, TX
from Legal I And Legal II Update
2018
Champion School Of Real Estate
Houston, TX
from Marketing: Power House Training
2018
Champion School Of Real Estate
Houston, TX
from Residential Inspection For Real Estate Agents
2018
Deborah Healon School Of Real Estate
Houston, TX
from Fundamental Training For The Luxury Agent Market
2018
Skills
Customer Service-Oriented
Positive Attitude
Active Listener
Problem Resolution
Teamwork
Self-Motivated
Build and Nurture Relationships
Team Building
Business/Revenue Growth
Performance Management
Active Texas Real Estate License
Community
As a Native Houstonian, and resident in Montgomery County for over 30 years, serving the community is a passion. The following are just some of the organizations involved.
Serve the elderly at local nursing homes, assisted living and independent living in community
Serve at local food pantries including the Montgomery County Food Bank and Houston Food Bank
Participate in the Summer Back Pack Food Drive Program for Elementary students
Organized the Back Pack Buddy program for children in need of school supplies in community
Board Member for Meals on Wheels in Montgomery County
Served and organized fundraising events for Family Promise, Montgomery County
Habitat for Humanity
Montgomery County Youth Services
Montgomery County Women Shelter
Angel Reach
Nominated Woman of the Year 2017 for The Leukemia & Lymphoma Society
Serve on the Leadership Committee for The Leukemia & Lymphoma Society in Montgomery County
Instrumental in the implementation of fundraising activities at the branch level and region for Woodforest Charitable Foundation
Timeline
Licensed Realtor
The Right Choice Realty
06.2016 - Current
Sr Sales Director
Mary Kay Cosmetics
08.2014 - 07.2016
Vice President/Branch Manager
Woodforest National Bank
07.2000 - 11.2014
Galena Park High School
High School Diploma
Champion School Of Real Estate
from Real Estate
Kathyrn C Wheat School Of Real Estate
from Branding For Humans
Kathyrn C Wheat School Of Real Estate
from Grow Your Business, Keep Your Sanity
Champion School Of Real Estate
from Legal I And Legal II Update
Champion School Of Real Estate
from Marketing: Power House Training
Champion School Of Real Estate
from Residential Inspection For Real Estate Agents
Deborah Healon School Of Real Estate
from Fundamental Training For The Luxury Agent Market