Shanetta Olive
Atlanta,GA
Summary
Dedicated operations professional with over 12 years managing luxury and high-volume environments. Expertise in maintaining guest-ready spaces, coordinating vendors, and managing inventory with discretion. Focused on leveraging HR acumen and a service-oriented approach in estate management and family office operations.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Store Manager
Sephora
Emeryville, CA
09.2024 - 01.2026
- Led a full operational turnaround to 4/4 on performance objectives and approximately $1M in incremental year-over-year sales.
- Rebuilt inventory controls, receiving, and accountability routines, reduced shrink from 19.8% to 3.8%.
- Managed daily operations and presentation of luxury beauty location, conducting walkthroughs to maintain brand standards.
- Provided personalized service to VIP clients, addressing special requests with professionalism and discretion.
- Coordinated deliveries, service providers, and brand partners for store events and seasonal resets.
- Led training programs across the district to improve team performance as Training District Manager in 2025 and 2026.
- Earned a 98% team engagement score; designed and delivered training across district locations as Training District Manager.
Executive HR Manager
Target
San Ramon, CA
01.2022 - 01.2024
- Managed confidential employee relations matters, investigations, and personnel records for 300+ team members in a $70M+ location.
- Coordinated schedules and calendars for a large team, ensuring operational staffing and timely execution.
- Maintained organized, compliant documentation while serving as trusted liaison among leadership, staff, and outside partners.
General Store Manager
Academy Sports & Outdoors
01.2018 - 01.2022
- Managed inventory accuracy and procurement processes to ensure timely replenishment and availability of stock.
- Planned and executed seasonal events and special projects, successfully meeting tight deadlines and enhancing customer engagement.
- Directed full-facility operations, including upkeep, preventive maintenance, and seasonal preparations with outside service providers.
General Store Manager
Gap Inc. (Old Navy / Banana Republic)
Austin, TX
01.2015 - 01.2018
- Led Academy Sports & Outdoors store operations across sales, service, and merchandising
- Managed daily operations and maintained presentation standards for high-volume store, ensuring optimal customer experience.
- Managed team members through coaching, scheduling, and daily floor coverage
- Oversaw inventory control, stockroom organization, and merchandise replenishment
- Coached leaders on elevated presentation and service as the district Merchandising Training Manager at Banana Republic.
District Product Manager
Alive Products
New York, NY
05.2013 - 01.2015
- Managed product assortment, vendor relationships, and inventory to optimize availability across locations.
- Led cross-functional teams through product planning, launch, and release coordination.
- Gathered customer feedback to refine product features and priorities.
- Collected customer feedback to prioritize product features and align with market needs.
Education
M.S. - Economics
University of North Texas
Denton, TXB.B.A. -
Rutgers University
New Brunswick, NJSkills
- Inventory Management & Replenishment
- Inventory Logistics
- Retail Event Coordination
- Sales Performance Management
- Project management
- Schedule management
- Vendor coordination
- Operational Compliance
- Property presentation
- Luxury Customer Service
- Office software proficiency
- Confidentiality & Discretion
Certification
SHRM-SCP in progress, Food Protection Manager Certification StateFoodSafety
Timeline
Store Manager
Sephora
09.2024 - 01.2026
Executive HR Manager
Target
01.2022 - 01.2024
General Store Manager
Academy Sports & Outdoors
01.2018 - 01.2022
General Store Manager
Gap Inc. (Old Navy / Banana Republic)
01.2015 - 01.2018
District Product Manager
Alive Products
05.2013 - 01.2015
M.S. - Economics
University of North Texas
B.B.A. -
Rutgers University