Results-driven Supply Chain and Logistics professional with over 12 years of experience in procurement, inventory management, and transportation operations. Skilled in coordinating vendor activities, managing warehouse logistics, and ensuring timely deliveries. Focused on enhancing inventory accuracy and customer fulfillment through strategic process optimization and collaboration across teams.
Work History
Site Manager
1 Year 11 Months
FleetLogix | 09.2024 - Current
Managed logistics and operational workflows for 100 drivers, focusing on safety standards, productivity metrics, and service reliability.
Coordinated purchasing, inventory control, supply ordering, expense reporting, and vendor relations to streamline operations.
Analyzed spending patterns and generated detailed reports to support effective budget oversight.
Negotiated and managed vendor contracts to uphold fleet readiness and sustain operational service continuity.
Monitor operational spending and support budget control through accurate reporting.
Managed workforce operations to ensure efficient scheduling, payroll processing, hiring, training, and attendance tracking.
Key Account & Operations Manager
2 Years 3 Months
Cintas Corporation | 05.2022 - 08.2024
Implemented daily service operations and executed strategic account management, supervising a team of 10 drivers to improve overall route efficiency.
Executed renewal of $24,000+ in lapsed agreements to enhance revenue streams within two quarters.
Developed and executed account growth strategies, successfully adding $7140 in services and products to boost revenue streams.
Expanded operations by launching two new service routes generating $30,000 in weekly revenue.
Reduced customer loss rate from 11% to below 8% through process improvements.
Catalog Manager
4 Years 8 Months
Cintas Corporation | 09.2017 - 05.2022
Managed new product/SKU setup in SAP/ERP, including product codes, descriptions, pricing, units of measure, vendor information, and product attributes; coordinated setup through purchasing, warehouse receiving, inventory management, and customer fulfillment.
Managed supplier relationships and negotiated pricing, lead times, and service agreements while analyzing purchasing and inventory data using Microsoft Excel to identify trends and process-improvement opportunities.
Coordinated with warehouse and vendor partners to ensure accurate product receipt and availability for on-time customer fulfillment.
Coordinated with warehouse and vendor partners to ensure products were received accurately and available for customer fulfillment.
Coordinated product movement from vendors and warehouses to customers, including vendor selection and delivery-route coordination to support on-time fulfillment.
Developed and implemented SOPs and inventory control processes that minimized missing inventory and strengthened operational consistency.
Developed and implemented SOPs and inventory control processes to reduce missing inventory after receipt and improve operational consistency.
Cultivated strong partnerships with suppliers to ensure effective communication and collaboration. and negotiated pricing, lead times, and service agreements while analyzing purchasing and inventory data using Microsoft Excel to identify trends and process-improvement opportunities.
Managed purchasing budgets and preferred supplier programs and trained 27 employees on standardized ordering procedures.
Business Account Executive
2 Years 1 Month
Comcast Business | 07.2015 - 08.2017
Exceeded sales goals by over 100% through strategic account development and relationship management in B2B sales, cold calling, and appointment setting.
Managed full sales cycle leveraging CRM systems and customer data analysis to drive informed decision-making.
Developed and maintained strategic relationships with key business accounts.
Analyzed client needs to recommend tailored communication solutions.
Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
Location Manager
5 Years 4 Months
Hertz Corporation | 02.2010 - 06.2015
Supervised a team of approximately 70 employees, fostering a collaborative environment to optimize workflow and productivity.
Identified and optimized key operational processes, resulting in revenue growth surpassing 20%.
Coordinated staffing, fleet utilization, scheduling, and customer service to optimize operational performance.
Education
Bachelor of Business Administration (B.B.A.) - Health Care Management
DeVry University | Miami, FL
Skills
Supply Chain & Logistics Operations
Inventory Management & Replenishment
P2P management
Supplier relationship management
Warehouse operations
Delivery & Route Coordination
Vendor relations
ERP/SAP
Oracle
Microsoft Excel
KPI analysis
Cost & Budget Control
SOP development
Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Site Manager
FleetLogix
09.2024 - CurrentRead More
Key Account & Operations Manager
Cintas Corporation
05.2022 - 08.2024Read More
Catalog Manager
Cintas Corporation
09.2017 - 05.2022Read More
Business Account Executive
Comcast Business
07.2015 - 08.2017Read More
Location Manager
Hertz Corporation
02.2010 - 06.2015Read More
DeVry University
Bachelor of Business Administration (B.B.A.) from Health Care Management