Shanetta Pledger
Garland,TX
Summary
Dedicated Human Resources Generalist skilled in managing employee relations, payroll, and recruitment while leveraging advanced data analysis capabilities. Expertise in designing training modules and developing HR policies that align with business objectives. Strong interpersonal skills foster effective collaboration with all levels of personnel.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Paraprofessional
Webb Middle School
Garland, Texas
10.2025 - Current
- Help special education teachers provide for students' physical and instructional needs with severe emotional/behavioral challenges in a special education setting.
- Assist in implementing classroom programs, including self-help, self-regulation, behavior management, and instruction programs.
Health and Wellness Sabbatical
Home
Garland, Texas
10.2023 - 10.2025
- Dedicated time to personal health recovery and professional upskilling.
- Fully rehabilitated and prepared to return to the workforce.
People Operations Generalist
Level Four Group
Dallas, Texas
10.2022 - 10.2023
- Data entry, processes bi-weekly payroll and reconciles all of the benefits on a monthly basis.
- Handles employee relations activities from investigations to discipline to performance improvement activities to terminations.
- Handles the on-boarding via onsite and virtual.
- Handles the people's transactions which includes tracking of the bonus and commissions.
- Works closely with leadership teams at all 10 locations with employee concerns.
- Coordinate and lead an employee engagement team.
- Designs and implements employee training modules.
- Full cycle recruitment.
- Creates and implements policies and procedures.
HR Business Partner Specialist
L3Harris Technologies, Inc. (ComCept Division)
Rockwall, Texas
10.2017 - 06.2022
- Works closely with all levels of leadership and staff to accomplish business objectives.
- Implements and oversees HR policies and programs by providing counsel, assistance to employees and management on HR matters.
- Coordinates employee status changes, recruitment efforts, new hire onboarding, and conducts exit interviews.
- Creates org charts and ad hoc reporting to present in leadership meetings.
- Handles full employee benefits and manages the leave of absence programs.
- Produce weekly staffing reports and maintain labor cost to our annual budgets.
- Facilitates leadership training and coach members of the leadership team through their 360 Feedback results.
HR Support Associate 5
L3 Technologies, Inc. (ComCept Division)
Rockwall, Texas
10.2016 - 10.2017
- Data entry, while maintaining the corporate HRIS - Human Capital Management SAP for 200+ employees.
- Troubleshoot, analyze, and resolve SAP issues for our and support the immediate HR Team.
- Maintains employees' records, manages all leave of absence programs.
- Responsible for managing all benefits, perks, and awards programs all which were done in Excel with mail mergers, charts, pivot tables and form creations.
- The administrator for our learning management system SuccessFactors in ensuring employees had the proper training loaded, assigned, and maintained in the system.
- Responsible for maintaining our Sarbanes-Oxley compliance as well as the records retention for the HR Department.
HR Support Associate
L-3 Communications (Aerospace Shared Services Division)
Rockwall, Texas
06.2015 - 10.2016
- Data entry, while maintaining the corporate HRIS - Human Capital Management SAP for 1,000+ employees.
- Troubleshoot, analyze, and resolve SAP issues for 12 different divisions (20,000+ employees) and support the immediate HR Team.
- Maintains employees' records, manages the local leave of absence program, and manages 5 different shared email inboxes.
- Process, run and distribute monthly benefits reports for our employees in all 12 different divisions and while being responsible for the compliance and auditing of our I-9s and regarding Sarbanes-Oxley.
Business Services Human Resources Administration
Harley-Davidson Motor Company
Kansas City, Missouri
09.2006 - 06.2015
- Data entry, filing, maintaining HRIS in PeopleSoft and then SAP.
- Handles the lifecycle of recruiting for both union employees and exempt support personnel while maintaining a well diverse candidate pool.
- Coordinate the new employee orientation which consisted of assembly simulation training as well as ensuring the new hires understand the policies and procedures during a week-long orientation.
- Handles benefits, the HR department budget and invoice processing.
- Manage 3 reduction in forces that include town hall meetings, notifications letters and individual meetings with over 400+ union employees.
- Coordinated the unemployment office to assist employees with the transitions.
- Participated in a 6-month project in Milwaukee, WI when I helped implement SAP HCM, by handling the creation of the naming conventions, testing and the roll-out of the training both in the states and in Europe.
Education
Bachelor of Arts - Business Administration Management
Amberton University
Garland, Texas12.2026
Skills
- HRIS systems: SAP, PeopleSoft, Oracle, ADP, Paycor
- Time management systems: Deltek, Ceridian, Timelink, ADP, Paycor
- Learning management systems: Oracle, SuccessFactors, PeopleSoft
- Applicant tracking systems: JazzHR, Taleo, Oracle
- Microsoft Office: Excel, Word, PowerPoint, Outlook
- DDI certifications: Frontline leadership, 360 feedback coach
Certification
- Life, Accident, Health & HMO - General Lines Agent License, 3365073, Expires 03/31/27
- Texas Educator Certificate - Educational Aide II, Expires 10/30/27
Volunteer Experience
- New Light Church Mesquite, Mesquite, Texas, Youth Department Leader, 03/2024, 04/2026
- Mt. Hebron Missionary Baptist Church, Garland, Texas, Kids Cave 5th Grade Youth Teacher, 01/2017, 03/2020
- City of Truth Church, Kansas City, Missouri, Lighthouse Sunday School Preschool Leader and Youth Department Director, 09/2003, 06/2014
Summary - Objective
Although I have 20+ years of Human Resources Generalist experience I am seeking a change in my career. I do have a proven track record of using my excellent personal and organization skills. I am a team player with excellent communication skills with a high level of work ethic, driven and highly self-motivated. I have strong ability to build rapport with all levels of personnel and have business acumen and I am able to work independently while maintaining confidentiality. I am very detail oriented and have a niche for locating errors and documenting them. I am proficient in Excel with pivot tables, VLOOKUP, and data validation just to name a few.
Timeline
Paraprofessional
Webb Middle School
10.2025 - Current
Health and Wellness Sabbatical
Home
10.2023 - 10.2025
People Operations Generalist
Level Four Group
10.2022 - 10.2023
HR Business Partner Specialist
L3Harris Technologies, Inc. (ComCept Division)
10.2017 - 06.2022
HR Support Associate 5
L3 Technologies, Inc. (ComCept Division)
10.2016 - 10.2017
HR Support Associate
L-3 Communications (Aerospace Shared Services Division)
06.2015 - 10.2016
Business Services Human Resources Administration
Harley-Davidson Motor Company
09.2006 - 06.2015
Bachelor of Arts - Business Administration Management
Amberton University