Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shaney Barrow

Brooklyn,NY

Summary

Dynamic professional with extensive experience in customer service and patient care. Proven ability to enhance customer satisfaction through excellent communication and problem-solving skills. Skilled in cash handling and safety management, consistently achieving operational efficiency while fostering teamwork and collaboration in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

ShopRite
04.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.

Psych Technician

ATD Technology
12.2023 - 09.2024
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality and privacy of patients'' personal information.
  • Implemented behavioral management techniques to minimize disruptions within the therapeutic milieu effectively.
  • Provided direct care to patients in a one to one setting.
  • Provided daily needs, food, clothes, necessities necessary to patients.
  • Assisted nursing staff with administering basic treatments and or needs for patients.

Bakery Manager/Front End Cashier

Foodtown
12.2019 - 01.2021
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Server, Sales Associate

Evelyn Hill (statue of Liberty)
02.2016 - 01.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

GED -

City Tech
Brooklyn, NY
08-2025

No Degree -

Erasmus Hall Campus
Brooklyn, NY
06-2013

Skills

  • Fluent in English and spanish
  • Excellent Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Money handling
  • Rounds management
  • Patient Care
  • Housekeeping skills
  • Safety management
  • Emergency Resposne

Certification

  • BLS Certification
  • CPR Certification
  • Phlebotomy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

ShopRite
04.2024 - 10.2024

Psych Technician

ATD Technology
12.2023 - 09.2024

Bakery Manager/Front End Cashier

Foodtown
12.2019 - 01.2021

Server, Sales Associate

Evelyn Hill (statue of Liberty)
02.2016 - 01.2019

GED -

City Tech

No Degree -

Erasmus Hall Campus

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