Shango Simpson
Warren,MI
Summary
Dynamic and dedicated professional with a proven track record at Universal Nonstop, excelling in customer service and safety procedures. Demonstrated patience and empathy while enhancing guest experiences. Skilled in equipment operation and maintenance, contributing to a positive work environment and achieving operational efficiency.
Overview
7
7
years of professional experience
Work History
Attraction Attendant
Universal Nonstop
Warren Mi
03.2023 - 08.2025
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
Pampers Llc
Janitor
Warren, MI
01.2023 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Line Production
Bridge Water Interiors
Warren, MI
03.2025 - 05.2025
- Developed and implemented Type procedures that increased line production by Number%.
- Enhanced line production by refining operating procedures.
- Provided support during new product launches, ensuring seamless integration into existing production lines.
- Expedited time-to-market for new collections by effectively managing sample production timelines.
Crew Member
Sabarros
Warren, MI
11.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
Mc Donald’s
Warren MI
01.2019 - 12.2020
- Processed customer orders efficiently.
- Worked cashier, drive thru, and counter efficiently
Education
Business
Warren Mott Highscjool
Twelve Mile, Ryan06.2024
Skills
- Patience and empathy
- Safety awareness
- Safety procedures
- Cleanliness standards
- Equipment maintenance
- Equipment operation
Timeline
Line Production
Bridge Water Interiors
03.2025 - 05.2025
Attraction Attendant
Universal Nonstop
03.2023 - 08.2025
Pampers Llc
Janitor
01.2023 - 07.2025
Crew Member
Sabarros
11.2021 - 12.2021
Crew Member
Mc Donald’s
01.2019 - 12.2020
Business
Warren Mott Highscjool