Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANGYAO WANG

College Point,NY

Summary

Experienced small business partner with strong skills in customer service, product design, marketing, and business management. Proven ability to improve operations and drive sales through creative strategies and excellent customer experience.

Overview

16
16
years of professional experience

Work History

Shop Owner

Pin Framing
Long Island City, NY
07.2015 - 09.2024

• Managed daily operations, staff, and customer service.
• Developed new products and marketing strategies.
• Created a customer loyalty program to boost sales.
• Organized special events to increase traffic and revenue.

Framing Department Manager

567 Framing
Brooklyn, NY
12.2011 - 05.2015

• Supervised a team of 8 employees.
• Trained staff and ensured efficient operation.
• Implemented cost-saving measures and maintained quality.

Sales Manager

Shanghai Wicresoft Co., Ltd.
Shanghai, Shanghai
02.2009 - 09.2011

• Built and maintained client relationships.
• Provided sales reports and customer support.

Education

Law

East China University of Political Science And Law
Shanghai
06-2007

Skills

Store Layout & Design
Customer Service
Marketing & Promotions
Product Design
Staff Management & Scheduling
Inventory Control

Timeline

Shop Owner

Pin Framing
07.2015 - 09.2024

Framing Department Manager

567 Framing
12.2011 - 05.2015

Sales Manager

Shanghai Wicresoft Co., Ltd.
02.2009 - 09.2011

Law

East China University of Political Science And Law

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