Shani Ragins
Waldorf,MD
Summary
Compassionate and dependable professional with experience in peer support, one-on-one student assistance, and medical assisting. Skilled in providing emotional support, assisting individuals with daily needs, maintaining confidentiality, and creating a safe and positive environment. Strong communication, organizational, and interpersonal skills with the ability to work effectively with diverse populations while delivering quality care and support.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Medical Assistant
Umez Podiatry
Baltimore, MD
07.2026 - Current
- Prepared exam rooms and sterilized instruments for podiatric procedures.
- Recorded patient histories, vital signs, and medication updates accurately.
- Assisted provider during foot and ankle examinations, injections, and minor procedures.
- Scheduled appointments and coordinated patient flow to maintain efficient clinic operations.
- Managed charting and updated electronic medical records with attention to detail.
- Refilled supplies and maintained organized clinical spaces for daily use.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Caregiver
BrightStar Care
Baltimore, MD
01.2025 - 05.2026
- Provides daily personal care for dementia client, enhancing comfort and dignity.
- Engages client in cognitive activities, promoting mental acuity and enjoyment.
- Collaborates with family and healthcare team to optimize client well-being.
- Monitors and reports health changes, ensuring timely interventions.
- Cultivated strong relationships with clients, fostering trust and enhancing their overall well-being through compassionate care.
IEP 1on1
Baltimore Public School
Baltimore Md
08.2024 - Current
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Lead Certified Medical Assistant II
Suburban Hospital
06.2022 - 10.2024
- Monitored vital signs and reported patient status, ensuring timely intervention and care.
- Collected and processed samples for lab tests, aiding in accurate patient diagnosis.
- Enhanced patient comfort during IV insertions, maintaining high satisfaction levels.
- Prepared rooms for new admissions, optimizing patient flow and readiness.
- Adhered to safety protocols, minimizing infection risks and ensuring a sterile environment.
Clinical Support Technician
Kernan Orthopedics and Rehabilitation
12.2022 - 04.2024
- Collaborate with clinical teams to enhance patient care, ensuring adherence to safety protocols.
- Educate patients on discharge plans and monitor vital signs, reporting significant changes promptly.
- Adhere to HIPAA, CMS, and JCI regulations, ensuring compliance and patient confidentiality.
Caregiver
Full Circle HomeCare
Baltimore, MD
02.2022 - 11.2022
- Assist clients with daily living tasks, ensuring safety and comfort in a home setting.
- Provide mobility support and administer medications, enhancing client well-being.
- Document client progress and communicate updates to healthcare professionals, ensuring quality care.
Sitter
MedStar Franklin Square Medical Center
Baltimore, MD
11.2016 - 05.2018
- Ensured patient safety and comfort by closely monitoring and reporting changes to nursing staff.
- Assisted patients with daily activities, improving their comfort and quality of life.
- Collaborated with healthcare professionals to maintain a safe environment, reducing patient incidents.
- Provided emotional support, significantly enhancing patient well-being and satisfaction.
Education
Medical Assisting (Training Program) - undefined
B'More for Healthcare and Continuing Education
Baltimore, MDGeneral Education (Diploma) - undefined
CCBC
Baltimore, MDSkills
- BLS, Diagnostic Testing, Electronic Medical Records, Phlebotomy, Specimen Collection, Infection Control, Caregiving, EPIC, Scheduling and Registration, Sterilization, Wound Care, Patient care, Insurance Verification, Medical Terminology
- Social activity planning
- Problem-solving skills
Certification
CPR Certification
EMPLOYMENT HISTORY
01-2024
Timeline
Medical Assistant
Umez Podiatry
07.2026 - Current
Caregiver
BrightStar Care
01.2025 - 05.2026
IEP 1on1
Baltimore Public School
08.2024 - Current
Clinical Support Technician
Kernan Orthopedics and Rehabilitation
12.2022 - 04.2024
Lead Certified Medical Assistant II
Suburban Hospital
06.2022 - 10.2024
Caregiver
Full Circle HomeCare
02.2022 - 11.2022
Sitter
MedStar Franklin Square Medical Center
11.2016 - 05.2018
General Education (Diploma) - undefined
CCBC
Medical Assisting (Training Program) - undefined
B'More for Healthcare and Continuing Education