Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Beckles

Far Rockaway

Summary

Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Rainbow Clothing Store
01.2022 - 05.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

Baby Sitter

Bee Hive
03.2020 - 11.2021
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Assisted children with homework assignments and special projects across different subjects.
  • Monitored children's play activities to verify safety.
  • Made healthy snacks and meals for 3 children.

Group Leader

New York Junior Tennis & Learning
05.2024 - Current
  • Supervise and support a group of students/children throughout the day
  • Plan and lead engaging activities and lessons
  • Maintain a safe, organized, and positive environment
  • Manage group behavior and encourage teamwork and respect
  • Communicate effectively with staff, parents, and supervisors
  • Assist with daily routines (arrival, meals, transitions, dismissal)
  • Adapt activities to meet different learning needs and abilities

Education

High School Diploma - Business

John Adams High School
Ozone Park, NY

Skills

  • Time Management
  • Language Skills Development
  • Sales and Marketing Methods
  • Brand Development
  • Organization
  • Time management

Timeline

Group Leader

New York Junior Tennis & Learning
05.2024 - Current

Customer Service Associate

Rainbow Clothing Store
01.2022 - 05.2022

Baby Sitter

Bee Hive
03.2020 - 11.2021

High School Diploma - Business

John Adams High School