Shania Craft
Cypress
Summary
A highly skilled and detail-oriented Medical Assistant with expertise in supporting ophthalmologists and optometrists in clinical and administrative tasks. Adept at performing a wide range of procedures, including patient intake, visual testing, assisting with eye exams, administering medications, and maintaining accurate patient records. Strong knowledge of ocular anatomy, medical terminology, and eye care protocols. Demonstrates excellent communication skills when interacting with patients, ensuring comfort and clarity in treatment explanations. Proficient in managing office operations, scheduling appointments, handling insurance verifications, and ensuring a smooth patient experience. Dedicated to contributing to the efficiency and success of eye care practices through exceptional organizational skills and a strong commitment to patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ophthalmic Tech
Retina Consultants of Texas
09.2023 - Current
- Explaining eye diseases, treatment options, and medication instructions to patients
- Records medical history, including medication, vitals, following up on past medical records
- Assist with injections, laser, communicating with the doctors.
Optometric Technician/Doctor Assistant/Key Holder/Office Manager
Houston Eye Professionals
08.2022 - 08.2023
- Record patient's medical histories to help the optometrist cater to their needs.
- Taking detailed medical histories, recording patient information, and verifying insurance details.
- Maintained clinic flow, scribe charts for the doctors, scheduling employees.
- Maintaining patient records, scheduling appointments, and managing inventory
Beauty Consultant
Target
08.2021 - 08.2022
- Created a welcoming experience by authentically greeting guest
- Stayed current on brands and trends
- Engaged and inspired guest through personal recommendations and product sampling
- Supported guest services such as back up cashier, order pick up (OPU) and drive up (DU) and maintained a compliance culture while executing those duties
- Help guest find the right product that fit their skin care regimen
Receptionist
Flawless Body Studio
01.2021 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Making appointments for staff, helping customers process payments, organizing files for client records
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Generated brand awareness and positive product impressions to increase sales
- Answered product questions with up-to-date knowledge of sales and store promotions
- Recommended merchandise to customers based on needs and preferences
Education
High School Diploma - undefined
Bridgeland High School
Cypress, TX06.2021
Skills
- Microsoft word
- Time management
- Inventory Control
- Cash Handling
- Detail-oriented
- Good listening skills
- Verbal and written
- Medical Terminology
- HIPAA
- Insurance verification
- Billing And coding
Certification
- BLS Certification
Timeline
Ophthalmic Tech
Retina Consultants of Texas
09.2023 - Current
Optometric Technician/Doctor Assistant/Key Holder/Office Manager
Houston Eye Professionals
08.2022 - 08.2023
Beauty Consultant
Target
08.2021 - 08.2022
Receptionist
Flawless Body Studio
01.2021 - 08.2021
High School Diploma - undefined
Bridgeland High School
- BLS Certification
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