Shania Edmunds
Pittsburgh,PA
Summary
Results-driven Benefits Representative known for productivity and efficiency in task completion. Skilled in employee benefits administration, regulatory compliance, and effective communication. Excel at problem-solving, negotiation, and building relationships with both employees and benefits providers to ensure seamless operations. Committed to enhancing employee understanding and access to benefits programs through clear guidance and support.
Overview
4
4
years of professional experience
Work History
Benefits Representative Specialist
A Line Staffing
Pittsburgh, PA
08.2024 - Current
- Created training materials and provided instruction on how employees can access their online accounts.
- Researched employee benefit and health and safety practices, recommending changes or modifications to existing policies.
- Assisted in the development of employee benefits plan documents and summaries.
Guest Service Representative
Kennywood Amusement Park
Pittsburgh, PA
05.2021 - 08.2024
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Inspected guest rooms prior to check-in to ensure they met quality standards.
- Provided assistance to guests throughout their stay.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT03-2027
High School Diploma -
Passport Academy Charter School
Pittsburgh, PA06-2021
Skills
- Benefits strategy
- Policy interpretation
- Benefits administration
- Compliance
- Microsoft office
- Documentation and reporting
- Open enrollment
- Benefits explanation
- Retirement plans
- Verbal and written communication
- Task prioritization
- Positive and professional
Timeline
Benefits Representative Specialist
A Line Staffing
08.2024 - Current
Guest Service Representative
Kennywood Amusement Park
05.2021 - 08.2024
Bachelor of Science - Human Resources Management
Western Governors University
High School Diploma -
Passport Academy Charter School