Shania Harvey

Job description titles are coding/authorizations for hospital surgeries. Verifying in office procedures. Building delivery’s/ posting delivery’s, Taking payments over the phone with patients, answering any billing questions that patients may have. Calling insurance companies to get benefits on our patients etc

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.

• Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
• Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
• Provided individual counseling services students with adjustment issues and partnered to facilitate weekly support groups.
• Inspected worksites, practices and gear for compliance with established safety standards.
• Recognized, documented and advised on removal of hazards.
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Shopped for groceries regularly in order to keep house stocked with necessities.

• Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
• Provided one-on-one and group-based learning support to maintain student progress and development.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
• Organized classroom library and art areas each day to keep classroom well-maintained.
• Completed daily reports, meal count sheets and attendance logs.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.