Summary
Overview
Work History
Education
Skills
Timeline
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Shania Hodges

Peckville,Pennsylvania

Summary

A fast learner with a great work ethic and determination. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Key Holder

Dollar General
07.2023 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Counted and managed money through register tills, change funds, and deposits.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Sales Associate

Gerrity's Ace Hardware
12.2021 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Window Clerk

Dunkin Donuts
08.2020 - 02.2021
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Taking orders quickly and accurately.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Operated POS systems to accurately process customer purchases.

Education

High School Diploma -

Valley View High School
Archbald, PA
06.2023

Skills

  • Safety Enforcement
  • Resource Allocation
  • Cash Handling
  • Front-End Operations
  • Store Opening and Closing
  • Customer Service

Timeline

Key Holder

Dollar General
07.2023 - Current

Sales Associate

Gerrity's Ace Hardware
12.2021 - 05.2023

Window Clerk

Dunkin Donuts
08.2020 - 02.2021

High School Diploma -

Valley View High School

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Shania Hodges