Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Kramer

Decatur,IL

Summary

Proactive and empathetic professional with experience at Lincolnshire Place, adept in resident support and safety monitoring. Excelled in building strong relationships and providing exceptional service, enhancing community well-being. Skilled in time management and CPR-certified, consistently recognized for outstanding team collaboration and resident assistance.

Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families.

Overview

3
3
years of professional experience

Work History

Resident Assistant

Lincolnshire Place
01.2023 - Current
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Also, assisted with feeding, bathing and getting residents up and dressed for breakfast.

Cashier

McAlister's Deli
04.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Baby Talk
01-2018

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • CPR certified
  • Resident support
  • Team building
  • Safety monitoring
  • Resident assistance

Timeline

Resident Assistant

Lincolnshire Place
01.2023 - Current

Cashier

McAlister's Deli
04.2022 - 01.2023

High School Diploma -

Baby Talk
Shania Kramer