Process cases of misconduct forwarded to the Criminal Justice Standards and Training Commission (CJSTC) related to officers certified by the CJSTC as required by s.943. Florida Statutes.
Working knowledge of Florida Statues, administrative law, and case management.
Prepare and conduct Public Admirative Hearings for presentation to the Criminal Justice Standards and Training Commission
Develop strategies to enhance law enforcement, corrections, training academies, and the public with their understanding of the procedures and services provided by the Professional Compliance process
Proficient in handling incoming phone calls pertaining to assigned cases, providing timely and accurate information to respondents and state/local law enforcement
Executive Assistant I
Florida Department of Law Enforcment
11.2022 - 11.2023
Handle calendars for the director, director's travel expenses in Statewide Travel Management System (STMS), and in charge of state pool vehicles and vehicle's maintenance using Automated Investigation Management System (AIMS).
Excelled in compartmentalizing various duties to adequately meet pre-approved deadlines.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Worked with senior management to initiate new projects and assist in various processes.
Conducted research and analyzed data to provide detailed reports on various subjects, among other office duties.
Office Assistant
Gabor Financial /Lincoln Investments
06.2021 - 10.2022
Handle incoming phone calls, mail, and other office duties
Delegate incoming customers to correct department.
Streamlined communication between departments for better collaboration and increased productivity.
Scheduled and coordinated travel arrangements for office staff members.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Internship
Costeñeda Law Firm
01.2018 - 01.2019
Handle paperwork and phone calls
Required proficiency in interpersonal communication in order to adequately provide service to a wide range of demographics.
Sorted and organized files, spreadsheets, and reports.
Receptionist
Court Side Realty
01.2017 - 01.2018
Handle phone calls and customer service.
Maintained confidentiality of information regarding clients and company.
Education
Bachelor's Degree - Political Science
Florida State University
05.2021
Certification - Certificate in Emergency Management
Florida State University
05.2021
Honors Associate's Degree - Political Science
Florida Atlantic University
05.2019
Skills
Customer Service
Office Procedures
Phone Etiquette
Proficient in Microsoft Office
Articulate
Project Planning
Research and Development
Analysis & Evaluation
Integrity and Honesty
Awards
Member of sorority Alpha Gamma Delta.
Presidents list at Florida Atlantic University and Florida State University.
Member of JROTC
Over 500 hours community service.
Timeline
Government Operational Consultant III
Florida Department Of Law Enforcement
11.2023 - Current
Executive Assistant I
Florida Department of Law Enforcment
11.2022 - 11.2023
Office Assistant
Gabor Financial /Lincoln Investments
06.2021 - 10.2022
Internship
Costeñeda Law Firm
01.2018 - 01.2019
Receptionist
Court Side Realty
01.2017 - 01.2018
Bachelor's Degree - Political Science
Florida State University
Certification - Certificate in Emergency Management
CRIMINAL JUSTICE INFORMATION ANALYST II at Florida Department of Law EnforcementCRIMINAL JUSTICE INFORMATION ANALYST II at Florida Department of Law Enforcement