Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shania Moser

Kingwood,WV

Summary

Adept at fostering recovery and cleanliness, my time at Preston Memorial Hospital honed my substance abuse knowledge and empathy, alongside exceptional teamwork and communication skills. I excel in creating supportive environments and improving operational efficiencies, demonstrating a proven track record of enhancing client and guest experiences through strategic intervention planning and meticulous attention to detail. With my experience in addiction, I want to give back and empower people to see anyone can make a difference.

I enjoy being very positive and love working as a Peer Recovery Coach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Peer Recovery Coach

Preston Memorial Hospital
02.2024 - Current
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
  • Gathered information about useful resources and helped coordinate referrals.
  • Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.

Housekeeper

Preston Memorial Hospital
02.2023 - Current
  • Disinfected and mopped bathrooms to keep the hospital sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Terminal cleaned infected rooms/areas such as offices, lobbies, and corridors.

Waitress & Cook

Pizza Hut
10.2022 - 01.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Overnight Stocker

Walmart Super Center
03.2021 - 01.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Cashier

Dairy Queen Grill & Chill
01.2015 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Handled ice cream and decorated cakes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Housekeeper

Ramada Inn
02.2012 - 12.2014
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

Certified Peer Recovery Coach - Recovery

Blue Ridge Community And Technical College
Martinsburg, WV
2024

Peer Recovery Specialist Training - Recovery

Mosaic Group
2024

High School Diploma -

Bethel Christian School
Oakland, MD
05.2015

Skills

  • Substance Abuse Knowledge/Experience

  • Resource referrals

  • Professional ethics

  • Motivational Interviewing

  • Intervention Planning

  • Empathy Development

  • Community Outreach

  • Team Work Skills

  • Communication

  • Creativity

  • Time management

Certification

  • Certified Peer Recovery Coach
  • Certified Naloxone Training
  • Peer Recovery specialist Training

Timeline

Peer Recovery Coach

Preston Memorial Hospital
02.2024 - Current

Housekeeper

Preston Memorial Hospital
02.2023 - Current

Waitress & Cook

Pizza Hut
10.2022 - 01.2023

Overnight Stocker

Walmart Super Center
03.2021 - 01.2022

Cashier

Dairy Queen Grill & Chill
01.2015 - 06.2017

Housekeeper

Ramada Inn
02.2012 - 12.2014

Certified Peer Recovery Coach - Recovery

Blue Ridge Community And Technical College

Peer Recovery Specialist Training - Recovery

Mosaic Group

High School Diploma -

Bethel Christian School

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Shania Moser