Summary
Overview
Work History
Education
Skills
Timeline
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Shania Robinson

Bel Air,MD

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

8
8
years of professional experience

Work History

Manager

Shell TapUp
03.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

School Bus Driver

C&J Bus Company
10.2021 - 03.2024
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Executive Assistant

Maryland Stadium Authority
06.2016 - 06.2021
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Developed marketing materials that highlighted the benefits of the organization''s services, increasing community awareness and participation in programs.
  • Identified career goals and advancement opportunities to enable workers to find success within each individual position.

Education

Bachelor of Science - Psychology

UMGC
College Park, MD
05-2025

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication

Timeline

Manager

Shell TapUp
03.2024 - Current

School Bus Driver

C&J Bus Company
10.2021 - 03.2024

Executive Assistant

Maryland Stadium Authority
06.2016 - 06.2021

Bachelor of Science - Psychology

UMGC

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Shania Robinson