Shania Walker
Richmond,VA
Overview
2
2
years of professional experience
Work History
Assistant Teacher
Ymca Of Greater Richmond
2024.05 - 2025.10
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
To-go specialist
Olive Garden
2023.11 - 2024.08
- Answering the phone/Taking orders
- Money handling
- Packing orders
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Operated cash register to accept cash, debit and credit card payments from customers.
Cashier
Lee's Chicken
2023.06 - 2023.11
- Money handling
- Packing orders
- Drive thru
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Advanced diploma - undefined
Varina High School
Henrico05.2025
Skills
- Customer service
- Teamwork
- Adaptability
- Time management
- Active listening
- Multitasking
- Lesson planning
- Oral communication
LANGUAGES
English
Timeline
Assistant Teacher
Ymca Of Greater Richmond
2024.05 - 2025.10
To-go specialist
Olive Garden
2023.11 - 2024.08
Cashier
Lee's Chicken
2023.06 - 2023.11
Advanced diploma - undefined
Varina High School