Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Shaniah Ortega

Union City,NJ

Summary

Dedicated and personable customer service professional with extensive experience in client-facing roles, seeking to transition into a new position. Eager to apply strong communication, multitasking, and attention to detail in a fast-paced dining environment, ensuring top-tier service and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Photographer

11.2025 - 03.2026
  • Communicated with clients to understand their needs and preferences
  • Captured high-quality photos in various settings
  • Edited and enhanced images using photo editing tools
  • Promoted and sold photography services and products

Lifeguard

04.2025 - 11.2025
  • Monitored pool areas to ensure safety of all guests
  • Enforced pool rules and regulations
  • Performed water rescues and responded to emergencies
  • Tested and maintained proper chemical levels
  • Checked in residents and maintained organized entry procedures

Summer Worker

07.2024 - 08.2025
  • Supervised children during outdoor and indoor activities
  • Assisted with lunchroom organization and cleanup
  • Ensured a safe and structured environment for all participants

Babysitter

01.2025 - 04.2024
  • Provided attentive care for infant over a weekend period
  • Prepared meals and maintained feeding schedule
  • Assisted with bathing and bedtime routines
  • Maintained a clean and safe environment

Customer Service Assistant

FMI
09.2023 - 01.2024
  • Scheduled delivery and pickup appointments
  • Managed inventory and restocked merchandise
  • Assisted customers with purchases and inquiries
  • Maintained store cleanliness and organization
  • Coordinated shipping of samples to customers
  • Reported daily progress and updates to supervisors

Nanny (In-Home Sitter)

03.2020 - 02.2022
  • Provided full-time care for three young children
  • Prepared meals, snacks, and maintained daily routines
  • Administered medication as required
  • Planned engaging activities and outings (parks, pool, etc.)
  • Maintained cleanliness of household (dishes, floors, etc.)
  • Created a safe, nurturing, and structured environment

Education

High School Diploma -

Bayonne Highschool
01-2025

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Cosmetology school
04-2026

Skills

  • Customer Service
  • Communication & People Skills
  • Childcare & Supervision
  • Time Management
  • Social Media Knowledge
  • Microsoft Word, Excel, PowerPoint, Outlook
  • QuickBooks (Basic)
  • Internet & Social Media (Instagram, Facebook, Twitter)

Certification

  • American Red Cross Lifeguard Certification
  • CPR Certified
  • First Aid Certified
  • AED Certified

Languages

English
Spanish

Interests

Reading, Outdoor activities, Spending time with family and friends, Animals (especially dogs)

Timeline

Photographer

11.2025 - 03.2026

Lifeguard

04.2025 - 11.2025

Babysitter

01.2025 - 04.2024

Summer Worker

07.2024 - 08.2025

Customer Service Assistant

FMI
09.2023 - 01.2024

Nanny (In-Home Sitter)

03.2020 - 02.2022

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Cosmetology school

High School Diploma -

Bayonne Highschool
Shaniah Ortega