Shaniah Swensen
Tacoma
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Technician
MultiCare Tacoma General Hospital
03.2024 - Current
- Register patients arriving in the Emergency Department, ensuring accurate data entry both at the front desk and bedside to facilitate efficient care.
- Obtain and verify patient insurance information, confirm eligibility, and collect co-pays.
- Assist patients with completing necessary documentation, including Labor and Industries (L&I) claims, crime victim paperwork, and financial assistance applications, ensuring compliance and accuracy.
- Train and onboard new employees, providing guidance and feedback to ensure their success.
Beverage Cart Attendant
Lake Spanaway Golf Course
07.2023 - 10.2023
- Interacted with guests in a friendly and professional manner, ensuring they had a positive experience.
- Offered and served beverages, snacks, and other items to customers, often directly on the golf course or event site.
- Monitored inventory levels, restocked supplies as needed, and reported shortages to management.
Supervisor
Starbucks
10.2017 - 06.2023
- Supervised and guided baristas during shifts to maintain productivity and deliver high-quality customer service.
- Managed store flow during peak hours, ensuring efficiency and minimizing customer wait times.
- Assisted with cash handling, including counting tills, making deposits, and ensuring accuracy in daily financial reports.
- Quickly addressed and resolved operational issues, such as equipment malfunctions or supply shortages.
Education
Bachelor of Arts - Human Resources
Western Governors University
06-2026
Associate of Science - Early Childhood Education
Pierce College
Fort Steilacoom, WA06-2023
Certification
CPR Certified
First Aid
Blood Borne Pathogens
Timeline
Patient Access Technician
MultiCare Tacoma General Hospital
03.2024 - Current
Beverage Cart Attendant
Lake Spanaway Golf Course
07.2023 - 10.2023
Supervisor
Starbucks
10.2017 - 06.2023
CPR Certified
First Aid
Blood Borne Pathogens
Bachelor of Arts - Human Resources
Western Governors University
Associate of Science - Early Childhood Education
Pierce College
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