Shania L. Stewart
San Diego,CA
Summary
Highly organized and dedicated professional with extensive experience in property management, customer service, and administrative support. Proven ability to manage multiple tasks efficiently while providing excellent service. Seeking a role that allows me to leverage my skills and experience in a dynamic environment.
Overview
16
16
years of professional experience
Work History
Property Manager
S&D Realty
06.2015 - 07.2024
- Customer service, assisting current and future tenants via phone, email, and text
- Managed properties, overseeing rehab renovations, inventory, and maintenance
- Conducted property showings and drew up lease agreements
- Handled money transactions and provided exceptional customer service.
IHSS Caregiver
01.2016 - 01.2021
- Provided personal care services including cleaning, meal preparation, laundry, and shopping
- Transported clients to medical appointments.
Delivery Driver
09.2018 - 02.2020
- Provided customer service and handled inventory for delivery services
- Utilized GPS for navigation and troubleshooting delivery issues.
Custodian/Janitorial
Del Mar Thoroughbred Club
03.2018 - 01.2020
- Performed general cleaning and maintenance of buildings and offices
- Sanitized restrooms, vacuumed, mopped, and managed trash and recycling.
Call Center Specialist/Front Desk
Triwest Healthcare Alliance
01.2016 - 01.2018
- Managed customer service registration, appointment scheduling, and insurance verification
- Answered multi-line incoming calls and completed online registrations.
Human Resources Executive Assistant
Del Mar Thoroughbred Club
05.2013 - 05.2014
- Conducted data entry, appointment setting, background checks, and clerical tasks
- Assisted with the hiring process, application training, and badge assembly.
Sports Instructor
YMCA Youth Family Services (YFS)
08.2012 - 01.2013
- Coached sports teams and built relationships with students and families
- Managed up to 30 youth for homework and classwork, and led field trips.
Youth Camp Leader
Boys & Girls Club: Claremont Branch
06.2012 - 09.2012
- Supervised and led activities for youth, organized weekly pep rallies, and contributed to field trips.
Retail/Labor/Warehouse
32nd Street NEX
10.2011 - 01.2012
- Handled retail and inventory stocking, labeling, and customer service.
Administrative Assistant
San Diego County Fair: Beer & Wine
05.2010 - 09.2010
- Assisted with planning and judging of wine & beer competitions, and managed office tasks.
At Risk Youth Mentor
Tariq Khamisa Foundation
09.2008 - 10.2009
- Mentored youth, met with parents and families, and managed office work including case management and data entry.
Customer Service Representative
California Marketing
08.2008 - 10.2008
- Handled high-volume inbound and outbound calls and provided customer service.
Director/Filmmaker/Editor
Nia Mack Films
- Directed, filmed, and edited short films and music videos
- Managed client communications and hired cast and crew.
Education
Business Administration And Management
California State University Northridge
Northridge, CASan Diego City College
San Diego, CASkills
- Customer Service: Exceptional ability to manage customer inquiries and provide excellent service
- Phone Handling: Proficient in managing high-volume inbound and outbound calls
- Communication: Strong verbal and written communication skills
- Organizational Skills: Adept at multitasking and managing multiple responsibilities, with attention to detail
- Administrative Support: Experienced in data entry, appointment setting, and clerical tasks
- Team Collaboration: Ability to work effectively in team environments
- Technical Proficiency: Skilled in using Microsoft Office, along with Apple and other relevant software
Languages
Spanish
Limited Working
Timeline
Delivery Driver
09.2018 - 02.2020
Custodian/Janitorial
Del Mar Thoroughbred Club
03.2018 - 01.2020
IHSS Caregiver
01.2016 - 01.2021
Call Center Specialist/Front Desk
Triwest Healthcare Alliance
01.2016 - 01.2018
Property Manager
S&D Realty
06.2015 - 07.2024
Human Resources Executive Assistant
Del Mar Thoroughbred Club
05.2013 - 05.2014
Sports Instructor
YMCA Youth Family Services (YFS)
08.2012 - 01.2013
Youth Camp Leader
Boys & Girls Club: Claremont Branch
06.2012 - 09.2012
Retail/Labor/Warehouse
32nd Street NEX
10.2011 - 01.2012
Administrative Assistant
San Diego County Fair: Beer & Wine
05.2010 - 09.2010
At Risk Youth Mentor
Tariq Khamisa Foundation
09.2008 - 10.2009
Customer Service Representative
California Marketing
08.2008 - 10.2008
Director/Filmmaker/Editor
Nia Mack Films
Business Administration And Management
California State University Northridge
San Diego City College
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