Shanice Bartley
Rochester
Summary
Experienced Teacher Assistant and Personal Care Assistant with over 12 years dedicated to creating supportive environments for individuals with disabilities. Successfully implemented structured activities and managed classroom dynamics, leading to increased student engagement and client satisfaction. Proficient in early childhood education and mental health counseling, committed to enhancing overall well-being and independence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Care Assistant (PCA)
Jewish HomeLife
- Current
- Provided compassionate assistance to clients with daily living activities, fostering a warm environment that enhanced their overall well-being.
- Executed home management tasks efficiently, ensuring a clean and organized environment, which led to noticeable improvements in client satisfaction.
- Worked closely with healthcare professionals to prepare and serve modified diets, ensuring nutritional needs were met and improving client health outcomes.
- Monitored medication schedules and provided timely reminders, contributing to marked gains in client adherence and health management.
Personal Care Aide
Maxim Healthcare Services
09.2016 - Current
- Home management tasks including housekeeping, laundry, shopping and errands
- Prepare and serve simple modified diets according to instruction and assist with feeding as necessary
- Provided compassionate support to clients, enhancing their daily living experiences and fostering a sense of independence.
Teacher Assistant
Villa of Hope
09.2024 - 01.2025
- Assisted teachers in managing classroom dynamics, fostering a positive learning environment that enhanced student engagement and participation.
- Implemented structured activities for students needing additional support, leading to noticeable improvements in task completion and confidence.
- Maintained accurate records of student progress and behaviors, ensuring effective communication with teachers and parents for ongoing support.
Teacher Assistant
Liberty POST
01.2024 - 04.2024
- Get the classroom ready for lessons for AM and PM groups
- Assisted in lesson preparation, ensuring a conducive learning environment that enhanced student engagement and participation.
- Partnered with teachers to develop tailored learning activities, resulting in improved student comprehension and overall classroom dynamics.
- Provided targeted support to students needing extra help, leading to noticeable improvements in task completion and academic confidence.
Crisis Specialist
University of Rochester
08.2023 - 01.2024
- Provides therapeutic support for individuals with mental, emotional, or substance abuse problems, including abuse of alcohol, tobacco, and/or other drugs
- Activities may include individual and group therapy, crisis intervention, client advocacy, prevention, and education
- Delivered compassionate therapeutic support to clients facing mental health challenges, fostering a safe environment for personal growth and recovery.
- Facilitated group therapy sessions, enhancing peer support and resulting in noticeable improvements in client engagement and coping strategies.
Residential Assistant
Catholic Family Center
10.2019 - 09.2021
- Assisting clients going through rehabilitation and their children with everyday needs
- Provided compassionate support to clients in rehabilitation, fostering a safe environment that promoted emotional well-being and recovery.
- Implemented personalized care plans for clients, leading to noticeable improvements in daily living skills and overall satisfaction.
- Coordinated with multidisciplinary teams to address client needs, enhancing service delivery and ensuring comprehensive care.
Direct Support Professional
Lifetime Assistance Inc.
07.2019 - 09.2019
- Assisting individuals with disabilities with everyday living skills and job readiness skills
- Fostered a compassionate environment, empowering individuals with disabilities to enhance their independence and confidence.
- Implemented personalized care plans, leading to noticeable improvements in clients' daily living skills and overall quality of life.
- Coordinated with multidisciplinary teams to develop tailored job readiness programs, resulting in successful placements for clients.
Direct Support Staff
Easter Seals
11.2015 - 06.2019
- Assist individuals with a disability to lead a self-directed life and contribute to the community, assists with activities of daily living if needed, and encourages attitudes and behaviors that enhance community inclusion
- Empowered individuals with disabilities to achieve independence through tailored support plans, fostering community inclusion and personal growth.
- Facilitated daily living activities, enhancing clients' quality of life and enabling them to engage more fully in their communities.
Personal Care Aide
Venture Forthe, Inc
05.2015 - 09.2016
- Home management tasks including housekeeping, laundry, shopping and errands
- Prepare and serve simple modified diets according to instruction and assist with feeding as necessary
- Assist self-directing consumers with medication reminders
- Provided compassionate personal care, enhancing client comfort and fostering a trusting relationship for improved well-being.
Paraprofessional
Boces
11.2013 - 04.2015
- Works with individual students or small groups of students to reinforce learning of material or skills initially introduced by the teacher
- Assists the teacher in devising special strategies for reinforcing material or skills based on a sympathetic understanding of individual students, their needs, and interests
- Facilitated individualized learning plans, resulting in noticeable improvements in student engagement and academic performance.
Customer Service Representative
Cox Communications
01.2013 - 11.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate in Science (AS) - Human Services
Monroe Community College
Rochester, NYHigh school or equivalent - Global media arts
Benjamin Franklin Senior High School
Rochester, NYSkills
- Cleaning and laundry
- Teaching and early childhood education
- Home care and personal support
- Meal preparation and caregiving
- Childcare and toddler care
- Disability support and special needs
- Applied behavior analysis
- Crisis intervention and behavioral health
- Experience with autism
- Special education expertise
- Microsoft Office proficiency
- Communication skills and customer service
- Mental health counseling and addiction support
- Hospital experience and direct care
- Group therapy facilitation
- Developmental disabilities experience
Certification
- CPR Certification
- Driver's License
- First Aid Certification
Timeline
Teacher Assistant
Villa of Hope
09.2024 - 01.2025
Teacher Assistant
Liberty POST
01.2024 - 04.2024
Crisis Specialist
University of Rochester
08.2023 - 01.2024
Residential Assistant
Catholic Family Center
10.2019 - 09.2021
Direct Support Professional
Lifetime Assistance Inc.
07.2019 - 09.2019
Personal Care Aide
Maxim Healthcare Services
09.2016 - Current
Direct Support Staff
Easter Seals
11.2015 - 06.2019
Personal Care Aide
Venture Forthe, Inc
05.2015 - 09.2016
Paraprofessional
Boces
11.2013 - 04.2015
Customer Service Representative
Cox Communications
01.2013 - 11.2013
Personal Care Assistant (PCA)
Jewish HomeLife
- Current
Associate in Science (AS) - Human Services
Monroe Community College
High school or equivalent - Global media arts
Benjamin Franklin Senior High School
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