Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHANICE BRIGGS

Summary

Diligent and certified Pharmacy Technician with a strong background in Medicare coordination and IV preparations. Experienced in streamlining processes and ensuring compliance with Medicare regulations. Proven problem-solving skills and effective communication abilities. Well-versed in Medicare regulations and proficient in using complex healthcare management software.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Specialist

Prime Therapeutics
12.2024 - Current
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Liaised with other departments to ensure accurate and timely information exchange, facilitating seamless claim submissions.
  • Reduced errors in Medicare claims submissions through meticulous attention to detail and thorough review processes.
  • Managed a high volume of daily claims while consistently meeting deadlines and maintaining quality standards.
  • Collaborated with medical providers to obtain necessary documentation for claim submission, reducing delays in payment processing.

Pharmacy Technician

Children's Healthcare of Atlanta
07.2023 - 09.2024


  • Used aseptic techniques and sterilized equipment to minimize infections
  • Maintained inventory of medications and pharmaceutical supplies after identifying shortages
  • Adhered to all relevant federal, state, and local regulations governing pharmacy practice to ensure optimal patient care
  • Participated in continuing education programs to stay up-to-date on advancements within field
  • Collaborated effectively with nurses, physicians, and other healthcare professionals to address patient needs related to IV therapy.
  • Reduced medication errors with diligent attention to detail when calculating dosages and measuring ingredients.

Pharmacy Technician

Publix
05.2021 - 01.2023
  • Ran reports, checked data and resolved discrepancies to manage records
  • Streamlined workflow processes for better efficiency in MTM service delivery, resulting in increased patient satisfaction
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted with inbound and outbound phone calls from patients, doctors, and insurance companies regarding prescription inquiries
  • Conducted quality control checks on incoming medication shipments for accuracy and damage

Pharmacy Technician

Kroger
04.2020 - 03.2021
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Entered and processed patients' prescriptions into internal system.

Education

Bachelor of Science - Pharmacy

South College
Knoxville, TN
05-2030

Skills

  • Drug Inventory Control
  • Insurance Verification
  • Workflow Optimization
  • Medication Dispensing
  • Exceptional Customer Service
  • Case management
  • Prior Authorization
  • Medication Management
  • Operational efficiency
  • Medical Billing Familiarity

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Timeline

Pharmacy Operations Specialist

Prime Therapeutics
12.2024 - Current

Pharmacy Technician

Children's Healthcare of Atlanta
07.2023 - 09.2024

Pharmacy Technician

Publix
05.2021 - 01.2023

Pharmacy Technician

Kroger
04.2020 - 03.2021

Bachelor of Science - Pharmacy

South College

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SHANICE BRIGGS