Shanice Campbell
Philadelphia,UNITED STATES
Summary
Experience with customer service, sales techniques, and product knowledge. Utilizes engaging communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
Work History
Associate
Amazon Fresh
Willow Grove, PA
10.2024 - Current
- Greeting customers, answering questions, assisting in finding products, and maintaining a friendly demeanor.
- Fulfills online orders efficiently, accurately and with a sense of urgency
- Preparing and assembling menu items according to standard recipes and presentation guidelines.
- Ensuring PPE was used while working with kitchen appliances (fryer, deli slicers, pizza oven, rotisserie oven, altos, steamers, and convection oven).
- Updating metrics noting quantity of menu items prepared.
- Maintained cleanliness and organization of kitchen workspace, adhering to health and safety regulations.
- Assisting in inventory management, tracking food supplies, and ensuring timely restocking.
- Collaborating with team members to optimize workflow during peak service hours.
- Pushing inventory from the backroom to the sales floor, and stocking shelves, coolers, and freezers according to planograms or company standards.
- Rotating products to ensure freshness (FIFO), checking for expired items, removing damaged goods, and assisting with inventory cycle counts and gap scans.
Project Associate
ICON, formerly PRA Health Sciences
Blue Bell, PA, UNITED STATES
07.2020 - Current
- Assist the Project Manager/core study team to ensure that project deliverables are completed in accordance with contract and client expectations
- Supports project manager with financial tasks. Oversight of purchase order process including creating and processing purchase orders. Review of study team worked and projected financial units.
- Complete vendor management tasks for multiple systems such as system access, equipment shipping/returns, and communication with vendor for project needs
- Tracks, dispatches and maintains study supplies following applicable company processes
- Generates and maintains organizational charts, newsletters, mass mailings, process flow charts, and contact lists
- Manages internal and client project reporting. Generates and reviews for accuracy reports to facilitate project status and financial reporting. Completes system updates and queries
- Organizes project team and client meetings including scheduling, meeting materials, binders, agendas and meeting minutes
- Uses the learning management system to assign project-specific training to team members and tracks training compliance
- Support preparation of study files by maintaining and distributing project documents. Ensures documents within the electronic trial master file comply with filing/naming guidelines and have the correct status
- Contribute to creation and maintenance of relevant study specific plans
- Perform quality reviews of TMF and other internal/external systems
Clinical Trail Specialist
ICON, formerly PRA Health Sciences
Blue Bell, PA, UNITED STATES
11.2019 - 07.2020
- Owns activation and management of assigned sites to ensure adherence to protocol design and proactively coordinates and drives completion of all requirements with urgency and professionalism including but not limited to coordinating all process contributors, escalating status and risks with mitigation plans, leveraging tools and dashboards to monitor timeliness and quality of activation critical path, and meeting high quality documentation requirements
- Performs essential document collection, review, maintenance, submission, notification, and close-out activities, including but not limited to informed consent form (ICF) template(s), ensuring client and investigator obligations are being met and are in compliance with applicable local regulatory requirements, ICH/GCP guidelines, and PRA SOPs
- Performs project tracking to ensure clinical and site management information, including but not limited to project files, site contacts, client communications, and training assignments, are current, accurate, complete, and audit ready
- Recruits and evaluates potential sites for project participation, utilizing assessment tools and questionnaires to obtain project required information
- Liaises with internal and external stakeholders to meet project specific goals, prepares for and participates in investigator and client meetings as necessary, escalates project and site related issues per PRA SOPs
- Manages additional clinical operations and project management tasks as required and outlined in job task list
Intern
Association of State Public Health Nutritionist
Philadelphia, PA, US
01.2019 - 04.2019
- Assist with the development and outreach to conduct a health expo for the community
- Develop and distribute epilepsy health materials to educate community members
- Attend meetings with nonprofit community organizations to mobilize partnerships
- Generate a stronger social media presence for a non-profit
- Co-lead health presentations for youth population
QC Specialist
Assero Services
Bristol, PA, UNITED STATES
03.2016 - 01.2019
- Manage property assignments in five states
- Provide administrative assistance to assigned contractors and clients
- Attend daily meetings to review the progress and completion of assignments
- Maintain effective communication with upper management, clients, and contractors to ensure information is received properly
- QC assignments completed by contractors to ensure that projects are completed according to SOPs
Education
Graduate - Public Health
Drexel University
Philadelphia, PA, UNITED STATESUndergraduate - Health Sciences
LaSalle University
Philadelphia, PA, UNITED STATESSkills
- Food preparation
- Organization and cleanliness
- Safe food handling
- Supply restocking
- Inventory management
- Customer engagement
System/Vendor Experience
- Inventory Management
- Central Imaging Services: BioClinica/Clario, Invicro
- Central Lab Services: ICON, MedPace (MRL)
- Clinical Trial Management Systems: Medidata Rave, Medidata Classic, Endpoint
- IRB: Advarra
- IXRS: Endpoint, DataLabs, Almac
- Printing: Imperial
- Reporting and Analysis: Tableau, JReview, BI Publisher
- Study/Medical Supplies: ERT
- TMF: Veeva, PhlexEview
- Travel/Reimbursement: SCOUT
Timeline
Associate
Amazon Fresh
10.2024 - Current
Project Associate
ICON, formerly PRA Health Sciences
07.2020 - Current
Clinical Trail Specialist
ICON, formerly PRA Health Sciences
11.2019 - 07.2020
Intern
Association of State Public Health Nutritionist
01.2019 - 04.2019
QC Specialist
Assero Services
03.2016 - 01.2019
Graduate - Public Health
Drexel University
Undergraduate - Health Sciences
LaSalle University