Shanice Miller
Fort Worth ISD
Fort Worth ,TX
12
years of professional experience
Dependable custodian with proven skills in cleaning, sanitizing, and customer service. Committed to maintaining safe and welcoming environments while managing time effectively and solving problems efficiently.
Work History
Custodian
1 Year 11 Months- Maintained cleanliness and sanitation of school facilities to ensure a safe learning environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively and safely.
- Assisted in managing inventory of cleaning supplies for efficient operations.
- Collaborated with staff to schedule and prioritize cleaning tasks during school events.
- Trained new custodial staff on safety protocols and proper use of cleaning tools.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Custodian
3 Years- Maintained cleanliness and sanitation of school facilities to ensure a safe learning environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively and safely.
- Assisted in managing inventory of cleaning supplies for efficient operations.
- Collaborated with staff to schedule and prioritize cleaning tasks during school events.
- Trained new custodial staff on safety protocols and proper use of cleaning tools.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Customer Service Representative
2 Years 11 Months- Managed customer inquiries through multiple communication channels to ensure timely and accurate responses.
- Resolved customer complaints efficiently, maintaining high service quality and satisfaction levels.
- Documented interactions and outcomes in CRM systems to enhance record accuracy and access for future reference.
- Collaborated with team members to optimize processes, resulting in improved workflow efficiency.
Education
High School Diploma
Skills
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Problem-solving
Attention to detail
Time management
Floor cleaning and buffing
Custodial machine operation
Work orders
Timeline
Custodian
Fort Worth ISD
09.2024 - CurrentRead More
Customer Service Representative
Dialog Direct
08.2017 - 07.2020Read More
Custodian
Mansfield ISD
04.2014 - 04.2017Read More
Sam Houston High School
High School Diploma
Read More