SHANICE SPRINGER
Brooklyn,NY
Summary
Efficient DMV clerk with experience in licensing. Excellent abilities and training in data verification and payment collection. Expert in collecting payments, preparing deposits and collaborating with other clerks to carry out high-volume work in fast-paced environments. Dedicated professional with history of meeting company goals .
Overview
4
4
years of professional experience
Work History
DMV Clerk
Copart
06.2020 - Current
- Calculated and remitted state sales tax, service and other charges.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Responded to in-person and telephone requests for information from general public.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Stayed up-to-date on all laws and licensing requirements to complete accurate and efficient reviews.
- Created documents with applicant information and verified data against database information.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Expedited wait times for customers by quickly processing various forms and paperwork related to motor vehicles.
- Managed over 50 customers calls day
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NY08.2015
Skills
- Customer applications proficiency
- Activity coordination
- Document preparation
- Creative problem solving
- Money handling
- Effective Communication
Timeline
DMV Clerk
Copart
06.2020 - Current
High School Diploma -
Boys And Girls High School
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