For Professionals

Pick your region

Search Profiles by Job Title

ENGLISH IN

ENGLISH UK

Deutsh

Español

Français (canada)

Français (france)

italiano

polski

português (brasil)

Login

Edit My Profile

Sign Out

My Account

Skills

Location

School

Company

Name

Search By

Contact Us

Terms of Use

Blog

Accessibility

Privacy Policy

Fraud Awareness

Cookie Policy

About Us

Sitemap

Do Not Sell or Share My Personal Information

All Regions

Bold.pro

Facebook

Instagram

Youtube

Pinterest

What is a Bold Profile?

Job Title

How to Search by

For Employers

Education

Employment History

Personal Summary

Foster Care Case Manager

Photo

Contact

Summary

Overview

Experience

Education and Training

Timeline

Tell them why you're reaching out:

I am contacting you because * :

I am contacting you to:

Edit basic information displayed on your Profile

Contact Info

Don't wait! With a free professional profile on Bold.pro you can:

Check your email for submission confirmation and future notifications.

The person you’re trying to reach has disabled the Contact Request option

Contact request cannot be submitted

Success!

Your request is on the way!

Cast a wider net to find even more talent for your team. Start by exploring these profiles.

Cast a wider net to find even more talent for your team. Explore more profiles to find your next great hire.

Cast a wider net and connect with like-minded professionals. Start by exploring these profiles.

Cast a wider net and connect with like-minded professionals. Explore more profiles to grow your network.

You might have mistyped the address or the page has moved.

If you got there from another site, we'd appreciate if you

The Bold Profile you're looking for is no longer available.

We've integrated with our largest Resume Building website, MyPerfectResume, to help you build a professional Bold Profile. Once finished, your Profile will appear on Bold.pro.

You will be redirected from Bold.pro to MyPerfectResume

Associate Principal Engineer

Use our expert recommendations below to get started.

Tell us about your accomplishments

Add anything else you want to know.

Additional information

What are your affiliations?

Select time slots on the calendar below

When are you available to work?

Fill out this section or it will be deleted

This section can't be empty

What skills would you like to highlight?

Showcase your certifications.

What certifications do you have?

Tell us about your {sectionName}

What interests do you have?

What languages do you know?

Focus on your years of experience or amount of courses you have completed.

Showcase your career overview

Highlight your full skillset on your Bold Profile

Show your skills

What software skills do you have?

Briefly tell us about your background

Share your contact information with {name}

See my work availability

Availability

Available

University Overview

Job overview

Hi, I’m

Not Available

If you plan to reach out about a job, feel free to let me know so I don't miss your message.

Bold Profiles Footer Logo

Bold Profiles

By filling out this form, you consent to being contacted and agree to our

Desired Job Title

Work Preference

WORK PREFERENCE

Job Search Status

Location Preference

Important To Me

Work Location

Work Type

Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in Utilities customer support roles with high-volume customer demands. Seasoned customer service specialist offering over 20 years customer service and 10 years of restaurant management offer related experience combined with proven customer service, communication and conflict mediation skills. Successful at defusing upset, angry customers with calm and level-headed approaches. Team-oriented, resourceful and adaptable to changing demands.
Customer care professional with proven track record in delivering exceptional service and resolving complex issues. Strong communication and problem-solving skills, combined with focus on team collaboration and adaptability to changing needs. Known for building strong relationships with clients and achieving results that align with company goals. Adept at utilizing CRM software, handling high-volume inquiries, and maintaining positive customer experience.
Experienced with managing customer interactions and resolving issues efficiently. Utilizes communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining high service standards and fostering positive customer relationships.

Seeking challenging opportunities within the organization to leverage acquired skills from the past four years and contribute to its continued success. Committed to personal growth and utilizing expertise to make a meaningful impact.

A hard-working Customer Care Specialist with 14+ years of experience in a Customer Service/Call Center environment Extensive work experience within the service industry with absolute customer orientation. Experience working with Call Management Systems and Record Filling systems, particularly Dish Promo, Ice pack, Oracle, MS SharePoint, CTI, Facets, Kareo, Digichart, Work force Management, Tech Portal, Aspect, Max EB, E-Paces, Pipkins, Maestro, IEX, intradiem, Macro express pro, Genesys etc. Extensive exposure to the fast-paced work environment at call centers Strong experience maintaining organized files and working with vendors to maintain relationships. Ability to multi-task in a time-sensitive environment Experienced and equipped to work from home, hybrid or on site Self-motivated and require minimal supervision.
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands.
Customer service professional with proven ability to enhance customer satisfaction and streamline service processes. Known for collaborative teamwork and achieving consistent results in dynamic environments. Effective communicator with strong analytical and problem-solving skills.

Dynamic Customer Care Specialist with a proven track record at Commonwealth Bank, excelling in problem resolution and customer service excellence. Recognized for enhancing team productivity through effective training and documentation practices. Adept at navigating digital platforms and maintaining composure under pressure, ensuring superior customer experiences.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Shanice Turner

Summary

Overview

Work History

Customer Care Specialist

Foster Care Case Manager

Student Teacher

Youth Program Coordinator internship

Community Outreach Coordinator

Education

Master Of Science - Healthcare Management

Bachelor of Science - Clinical Psychology

Skills

Timeline

Customer Care Specialist

Foster Care Case Manager

Student Teacher

Youth Program Coordinator internship

Community Outreach Coordinator

Master Of Science - Healthcare Management

Bachelor of Science - Clinical Psychology

Similar Profiles

Donna FreemanDonna Freeman

Kyrah TalfordKyrah Talford

Tanuja SinghaTanuja Singha

Priyanka SachdevaPriyanka Sachdeva

Mark ArmstrongMark Armstrong