Shanice Varela
Carteret,NJ
Summary
Legal professional equipped with in-depth knowledge of court procedures and administrative tasks. Proven ability to manage case files, assist in courtroom operations, and maintain confidentiality. Known for fostering teamwork and adaptability, consistently meeting evolving needs of court. Strong organizational and communication skills are key strengths.
Overview
9
9
years of professional experience
Work History
Receptionist
All American Ford & Subaru
3698 US-9, Old Bridge, NJ 08857
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Assistant Violations Clerk
New Brunswick Municipal Court
New Brunswick, NJ
07.2023 - Current
- Performed legal research.
- Direct inbound calls and address queries through email.
- Documents receipts of fines stemming from traffic offenses.
- Systematized and secured documentation.
- Coordinate court schedule and distribute notices to litigants.
Legal Assistant
Law Offices of Kenneth L. Gonzalez and Associates, LLC
Perth Amboy, NJ
02.2022 - 07.2023
- Performed comprehensive legal analyses.
- Oversaw the preparation of various documents.
- Facilitated interactions with clients.
- Structured and maintained file systems.
- Organized a series of appointments and meetings.
Receptionist/CSR
MS International
Edison, NJ
09.2017 - 02.2022
- Enhanced understanding of product options to aid homeowners/customers in making selections.
- Deliver outstanding customer support to clients and newcomers via phone and email.
- Process orders efficiently for customer accounts.
- Collaborate with various departments to guarantee timely and precise completion of customer orders.
Receptionist/Claims Examiner
Ultimate Collision
Edison, NJ
09.2016 - 09.2017
- Served as main liaison for incoming customer inquiries.
- Handled scheduling of all appointments.
- Facilitated timely recovery of unpaid invoices.
- Examined and authorized claim adjustments.
Education
Administration Office Professional - Administrative Principles and Procedures, Business Technology and Accounting, Microsoft 2013 Office Suite Applications, Business Structures and Departmental Performance
American Institute
Somerset, NJ04.2019
High School Diploma -
Carteret High School
Carteret, NJ06.2013
Skills
- Notary Public
- Microsoft Office 2013
- Files/Records/Billing
- Customer Service
- Complaint Resolution
- Scheduling
- POMCA 1 & 2
Business References
- Joshua Nemeth, Sales Representative, 3yrs, (908)202-5050
- Andrea P, Sales Representative, 3yrs, (732)221-1595
Languages
Spanish
Limited Working
Timeline
Receptionist
All American Ford & Subaru
11.2023 - Current
Assistant Violations Clerk
New Brunswick Municipal Court
07.2023 - Current
Legal Assistant
Law Offices of Kenneth L. Gonzalez and Associates, LLC
02.2022 - 07.2023
Receptionist/CSR
MS International
09.2017 - 02.2022
Receptionist/Claims Examiner
Ultimate Collision
09.2016 - 09.2017
Administration Office Professional - Administrative Principles and Procedures, Business Technology and Accounting, Microsoft 2013 Office Suite Applications, Business Structures and Departmental Performance
American Institute
High School Diploma -
Carteret High School