Summary
Overview
Work History
Education
Skills
References
Timeline
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Shanice Williams

Columbia,SC

Summary

I can assure you of the total commitment that I am willing to bring to your organization. I am a energetic, motivated leader with strong organizational and prioritization abilities. Areas of expertise include excellent communication, relationship building and listening skills, my eagerness to learn new information, and having proficient time management. I will work and do all things in the best interest of the company, while striving to maintain the true reputation of the organization.

Overview

8
8
years of professional experience

Work History

Dental Assistant

Carolina Children's Dentistry
02.2024 - Current
  • Utilized psychological principles to help comfort children during dental procedures
  • Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
  • Provided excellent chair-side assistance to doctor including while under IV-Sedation and Nitrous.
  • Maintaining patients dental charts.

Dental Assistant

Blythewood Village Dental Associates
01.2022 - Current
  • Assisted in general, periodontal, and oral surgery chair side duties and procedures
  • Clean and sanitize dental equipment and operatories, restock rooms, set-up and breakdown ops for next patient
  • Sterilize instruments
  • Obtain X-Rays, 3D scans, and Intra/Extraoral photos
  • Teeth whitening
  • Candid (Clear aligners) in charge of scanning, taking molds, monitoring patients progress
  • Create and present treatment plans
  • Inventory and Ordering supplies needed for hygiene and operative

Front Office Receptionist

Blythewood Village Dental Associates
10.2021 - Current
  • Check-In / Check-Out
  • Verify Insurance along with frequencies and breakdowns
  • Send Pre Authorizations to insurance for operative appointments
  • Check status of claims and provide any missing information for claim denials
  • Explain explanation of benefits to patients when they’re received
  • Answer phones and assist patients with scheduling and billing questions along will emergency appointments

CSR-Insurance

Aetna, A CVS Health Company
03.2019 - 10.2021
  • Answer phones verify Medical and Dental insurance benefits to providers & members
  • Review and explain explanation of benefits for claims, ensure accuracy and send errors back for correction
  • Research different policy to insure accurate information is being provided, as well as providing information and helpful resources for member plan and health

Retention Specialist

Spectrum
03.2017 - 02.2019
  • Answered an average of 30-35 calls per day
  • Resell the values of our services
  • Offered products and service that best fits the customer

Education

Some College -

Greenville Technical College and Fortis College

High School Diploma -

A.C. Flora
Columbia, SC
05.2010

Skills

  • Medical Terminology
  • Dental Terminology
  • HIPPA
  • OSHA
  • Dental Radiography
  • Team Collaboration
  • Dentrix
  • Eaglesoft
  • Primescan
  • Dexis

References

Upon Request

Timeline

Dental Assistant

Carolina Children's Dentistry
02.2024 - Current

Dental Assistant

Blythewood Village Dental Associates
01.2022 - Current

Front Office Receptionist

Blythewood Village Dental Associates
10.2021 - Current

CSR-Insurance

Aetna, A CVS Health Company
03.2019 - 10.2021

Retention Specialist

Spectrum
03.2017 - 02.2019

High School Diploma -

A.C. Flora

Some College -

Greenville Technical College and Fortis College

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