Shanice Williams
Sunrise
Summary
Compassionate and detail-oriented healthcare student with hands-on experience in patient interaction, medication preparation, and health administration. Proficient in customer service and adept at maintaining speed, accuracy, and courtesy under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
Publix
06.2025 - Current
- Managed medication inventory, ensuring accurate stock levels and compliance with safety regulations.
- Assisted pharmacists in preparing and dispensing medications, maintaining quality control standards.
- Implemented process improvements to enhance workflow efficiency and reduce errors in prescription filling.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
Cashier
Publix
03.2019 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Science - Health Sciences
Florida Atlantic University
Boca Raton, FL12-2026
Skills
- Customer Assistance
- Cash Register Operation
- Customer Service
- Drawer balancing
- Verbal and written communication
- Decision-making
- Detail-oriented
- Communication skills
- Leadership
- Problem-solving
- Money Handling
- Labeling accuracy
- Pharmaceutical calculations
- Sterile technique
- Drug classification
- Team collaboration
- Multitasking
- Reliability
- Organizational skills
- Creative thinking
- Active listening
Affiliations
- Jamaican Student Association: Founding Event Coordinator (2023-2024)
- Minority Association of Pre-Health Students; Member (August 2023- Current)
- Medi-Futures member (2025-2026)
- Jamaican Student Association: 1st Vice President (2025-current)
Certification
- BSL Provider
- Certified Medical Administrative Assistant
- Licensed Pharmacy Technician
Timeline
Registered Pharmacy Technician
Publix
06.2025 - Current
Cashier
Publix
03.2019 - Current
Bachelor of Science - Health Sciences
Florida Atlantic University