Shaniece Coles
Sutherland,VA
Summary
Nurturing, creative and enthusiastic individual seeking a position as an Early Childhood Educator utilizing exceptional teaching skills to develop children and to make them a valuable member of society. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Supervisor Program Specialist
Yorktown Child Development Center
Fort Lee, VA
06.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Works in-ratio 50% of the time providing breaks for assigned staff, modeling appropriate behavior, and providing program oversight and accountability during all hours of program operation
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervises and evaluates employees based on established performance standards as required
- Prepares work schedules to meet ratio and group size requirements
- Acts as Director in Director's absence up to 20% of the time
- Provides appropriate staff professional recognition and/or disciplinary action
- Conducts written observations of staff during all hours of operation, and evaluates employees based of performance standards
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Lead Child and Youth Program Assistant
Battle Child Development Center
Fort Lee, VA
06.2020 - 06.2022
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Developed strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
- Developed and implemented fun, educational activities for children of varying ages.
- Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
- Maintained accurate records of attendance, incidents, and other pertinent information for regulatory compliance purposes.
- Monitored children''s behavior and intervened when necessary, ensuring a respectful learning atmosphere.
- Provided parents and guardians with written weekly progress reports for each child.
- Implemented creative arts activities that encouraged self-expression while also developing fine motor skills.
- Collaborated with colleagues to develop age-appropriate programs that met the needs of diverse learners.
- Assisted in planning and executing special events for families, fostering strong community connections.
- Supervises children and youth ranging in age from 6 weeks to 18 years during daily schedule of indoor and outdoor
- Explains program guidance, procedures, policies, and directives to team members
Child and Youth Program Assistant
School Age Center
Fort Lee, VA
06.2018 - 06.2020
- Deliver a high level of care, assistance, and supervision to children in compliance with the organization's rules and policies.
- Boost parent satisfaction through consistent communication regarding their child's progress and achievements.
- Foster a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicate effectively with children, fellow staff members, and parents by utilizing active listening and interpersonal skills.
- Develop strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
- Adapt teaching methods based on each child's unique learning style, maximizing engagement and understanding.
- Develop and implement fun, educational activities for children of varying ages.
- Maintain accurate records of attendance, incidents, and other pertinent information for regulatory compliance purposes.
- Manage classroom materials and resources effectively, maintaining an organized space conducive to learning.
- Supervising children and youth during daily schedule of indoor and outdoor activities, field trips, outings and special events.
• Maintaining control of and accounting for the whereabouts and safety of children and youth.
•Uses prepared curriculum and program materials.
•Helps arrange for and/or serve appropriate snacks or meals where applicable. Indoor and Outdoor Environment –
•Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.
• Acts as lead when lead isn’t there
• Set up and display bulletin boards
• Interact professionally with employers and parents
•Assist with choice board, USDA, Maintain ratio,
•Assist lead when help is needed
Assist With front desk: Answering phone calls, filing papers, calling parents Lead teacher making lesson plans, assuring children's safety, accountability - Create a list of needed supplies and materials for activities.
Lead Teacher/P.M. Supervisor
Skipwith Academy,
Colonial Heights, VA
05.2016 - 02.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Early Childhood Educator Assistant
Booker’s Day Care
Dinwiddie, VA
10.2012 - 02.2016
- Create an enthusiastic classroom environment favorable to learning and suitable to the physical, social, and emotional growth of students
- Emphasized on language growth and developed linguistic skills
- Assist in homework of children to fully take part in program services
- Establish instructional programs derived from methodically based reading research
- Offer activities and opportunities that give confidence, curiosity, and problem-solving skills
- Utilize books, tools and instructional materials suitable for the early childhood program
- Focus on culturally diversified experiences in the classroom
- Maintain attendance records of children
- Attend early childhood team meetings
- Participate in team planning sessions with all project employees to make sure well-coordinated and successful delivery of project services to meet program objectives
- Support early language development through storytelling, reading books, and engaging children in interactive conversations.
- Manage daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Create a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhance children's learning experiences by incorporating engaging play activities and age-appropriate educational materials.
Education
Master of Arts - Early Childhood Education Leadership
The University of Arizona Global Campus
Arizona City, AZ03.2025
Bachelor of Arts - Early Childhood Education Administration
Ashford University
San Diego, CA10.2021
Associate of Science - Early Childhood Education
John Tyler Community College
Chester, VA05.2015
High School Diploma -
Dinwiddie High School
Dinwiddie, VA06.2012
Skills
- Curriculum Development
- Parent Support
- Service Coordination
- Team Meeting
- Group Work
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Policy Enforcement
- Cyms
- RUI
- 5-W
- Action Request
References
Available Upon Request
Timeline
Supervisor Program Specialist
Yorktown Child Development Center
06.2022 - Current
Lead Child and Youth Program Assistant
Battle Child Development Center
06.2020 - 06.2022
Child and Youth Program Assistant
School Age Center
06.2018 - 06.2020
Lead Teacher/P.M. Supervisor
Skipwith Academy,
05.2016 - 02.2018
Early Childhood Educator Assistant
Booker’s Day Care
10.2012 - 02.2016
Master of Arts - Early Childhood Education Leadership
The University of Arizona Global Campus
Bachelor of Arts - Early Childhood Education Administration
Ashford University
Associate of Science - Early Childhood Education
John Tyler Community College
High School Diploma -
Dinwiddie High School