SHANIEL MAXWELL
MARGATE
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Catholic Health Services
03.2016 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL04.2025
Associate of Arts - Psychology
Broward College
Fort Lauderdale, FL03.2023
Skills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Time tracking
- Daily Reporting
- Word Processing
- Data Entry
- Customer Communication
- Relationship Building
- Excellent Communication
Certification
- HIPAA Compliance Certification– HIPAA Exams, Inc.
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Administrative Clerk
Catholic Health Services
03.2016 - Current
Bachelor of Arts - Psychology
Florida International University
Associate of Arts - Psychology
Broward College
- HIPAA Compliance Certification– HIPAA Exams, Inc.
- CPR/AED Certification
- Basic Life Support Certification (BLS)
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