Shanika Braithwaite
Covington,GA
Summary
Dynamic leader with a proven track record at Wendys Restaurant, enhancing customer satisfaction and reducing food waste through meticulous team management and inventory control. Skilled in Microsoft Office and fostering a culture of teamwork, I excel in fast-paced environments, ensuring top-notch service and operational efficiency.
Efficient Guest Room Attendant with over number years of housekeeping experience. Committed to cleaning and servicing rooms in ways that minimize disturbances, meet guest needs and boost company reputation. Frequently asked to inspect rooms and train newly hired attendants.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Wendys Restaurant
10.2023 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
Housekeeper
Piedmont Rockdale Hospital
09.2022 - 05.2023
- Clean and sanitize each area
- Clean and sanitize bathrooms, eating areas, and offices
- Comply with all safety policies, practices and procedures
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Team Manager
Panera Bread
06.2020 - 09.2022
- Maintain a clean environment
- Greeting others and helping others
- Training employees
- Am and Pm shift
- Ensure a positive and safe environment
Education
Associate of Science - Health Sciences
Ultimate Medical Academy
Tampa, FL12.2019
High school diploma or GED - High School Diploma
Alcovy High School
Covington, GA05.2013
Skills
- CUSTOMER SERVICE
- CUSTOMER SERVICE ORIENTED
- OFFICE MEDICAL
- PATIENT REGISTRATION
- RECEPTIONIST
- RETAIL SALES
- TEAM PLAYER
- ADMINISTRATIVE ASSISTANT
- Medical Terminology
- Patient Processing and Patient Registration
- Medical Records
- Medical Office Experience
- Insurance Verification
- EMR Systems
- Cashiering
- Barista Experience
- HIPAA
- Hospitality
- Customer service
- Cleaning
- Medical Billing
- Team Management
- Medical Coding
- Supervising Experience
- Patient Care
- Medical Scheduling
- Hospital Experience
- Front desk
- Store management
- Microsoft Office
- Hotel experience
Certification
- Food Handler Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Manager
Wendys Restaurant
10.2023 - Current
Housekeeper
Piedmont Rockdale Hospital
09.2022 - 05.2023
Team Manager
Panera Bread
06.2020 - 09.2022
Associate of Science - Health Sciences
Ultimate Medical Academy
High school diploma or GED - High School Diploma
Alcovy High School
- Food Handler Certification
- Driver's License
Similar Profiles
Matthew RiceMatthew Rice
Wendy's Manager at Wendys RestaurantWendy's Manager at Wendys Restaurant
Alexis VasquezAlexis Vasquez
Wendy's Employee at Wendys RestaurantWendy's Employee at Wendys Restaurant
Noemie MateuNoemie Mateu
Crew Member/Cashier at Wendys RestaurantCrew Member/Cashier at Wendys Restaurant