Shanika Santos
Lansdale,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Montgomery County Intermediate Unit
05.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Work with Microsoft , Google Excel Sheet.
Payroll Assistant
Assurance
07.2018 - 12.2020
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
Retail Associate
Marshalls
01.2016 - 04.2017
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Real Estate
MCIU
Norristown, PA06.2025
GED -
MCIU
Norristown, PA06.2024
Skills
- AS/400
- Data Communications
- Records Management Systems
- PC Proficiency
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Montgomery County Intermediate Unit
05.2023 - Current
Payroll Assistant
Assurance
07.2018 - 12.2020
Retail Associate
Marshalls
01.2016 - 04.2017
Bachelor of Arts - Real Estate
MCIU
GED -
MCIU
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