Shaniko Pauldo
Macon,GA
Overview
10
10
years of professional experience
Work History
Nursing Assistant
Always Home Health Care
12.2023 - 12.2024
- Read and follow written instructions and document care given
- Understands hospice philosophy, comfortable providing specialized care to the terminally ill
- Work with little direct supervision
- Secure with issues of death/dying
- Show empathy for the needs of the ill, injured, frail and the impaired
- Perform the physical demands of the job including bending, carrying, stooping, walking, and lifting
- Utilize technology appropriately as needed to meet the requirements of the position.
Assistant Director
HHS Environmental Services
08.2021 - 11.2023
- Quality Inspector
- Always Follow OSHA regulations
- Pull/Assemble Customer’s order
- Check outbound order accuracy.
- Created and updated records and files to maintain document compliance.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
Administrative Assistant
HHS Environmental Services
07.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Intake Coordinator
CHAT Counseling
08.2014 - 01.2021
- Provide outstanding customer service to all patients
- Educate potential patients about evaluation appointment, treatment process and insurance process
- Patient registration, appointment scheduling and handling of all intake calls
- Conduct outgoing patient referral calls daily
- Distribute incoming corporate calls appropriately
- Identify potential conflicts or other trends with the schedule.
Education
Bachelor of Science -
Skills
- Computer literate
- Patient feeding
- Supply restocking
- Case management
Timeline
Nursing Assistant
Always Home Health Care
12.2023 - 12.2024
Assistant Director
HHS Environmental Services
08.2021 - 11.2023
Administrative Assistant
HHS Environmental Services
07.2021 - 09.2023
Intake Coordinator
CHAT Counseling
08.2014 - 01.2021