Summary
Overview
Work History
Education
Skills
Certification
CUST
Timeline
Generic

Shaniqa Neal

Fort Lauderdale,FL

Summary

Motivated worker with a history of achieving success across multiple roles. Actively pursuing education to transition into the medical field. Known for dedication and a focus on delivering exceptional outcomes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assembler

John Deere
03.2018 - Current
  • Fabricate a range of engines suited for different purposes and transportation methods.

Customer Experience Representative

Grainger
02.2017 - 01.2018
  • Respond to incoming calls and complete customer orders while meeting defined performance metrics

Assistant Manager

Vanity Shops, Inc.
02.2015 - 03.2017
  • Facilitated employee training programs focusing on sales and customer service excellence.
  • Managed cash operations, ensuring precise opening and closing procedures for the store.
  • Drove visual changes and product placements to optimize floor layout upon delivery.
  • Oversaw freight scanning processes to maintain efficient inventory control.
  • Led recruitment efforts through interviews to strengthen team capabilities.

Sales Associate

Journeys
07.2016 - 11.2016
  • Conducted accurate measurements for families to establish proper shoe sizes. Surpassed daily performance targets by utilizing measurable metrics. Ensured high levels of customer service to promote positive interactions. Employed as seasonal staff, contributing effectively during peak periods.

Assembler

John Deere
01.2012 - 10.2014

Contributed to assembly of high-quality tractors for leading tractor manufacturer until layoff in October 2014

Assistant Manager

Caseys General Stores
01.2010 - 02.2012
  • Trained employees on cash handling and customer service best practices.
  • Managed opening and closing procedures for the store.
  • Scanned vendor deliveries and ordered weekly supplies efficiently.
  • Prepared food items, maintained cleanliness, and ensured compliance with health standards.
  • Executed hiring and termination processes to build a strong team.
  • Promoted from cashier to Assistant Manager due to exceptional dedication and performance.
  • Demonstrated safe operation of equipment, including ovens and cash registers.
  • Conducted pressure checks post-fueling to ensure safety protocols were followed.

Shift Manager

Popeye's Restaurants
07.2007 - 02.2012
  • Executed training programs for employees, improving overall service quality.
  • Managed restaurant openings and closings to ensure operational consistency.
  • Conducted bank runs for timely financial management.
  • Prepared meals and executed cooking tasks according to standards.
  • Facilitated order taking, ensuring accuracy and efficiency.
  • Maintained machines in back of house for optimal functionality.
  • Organized weekly food truck orders to fulfill supply needs.
  • Achieved shift manager promotion due to exceptional performance and commitment.

Education

High School Diploma - General Studies

Hawkeye Metro Center
Waterloo, IA

Skills

    Customer service and support Manufacturing processes Restaurant hospitality Upselling techniques

Certification

Driver's License

CUST

  • Accomplished progressional in assembling finished products with knowledge of blueprint interpretation, tools experience, and quality control standards.
  • Willing to relocate: Anywhere
  • Authorized to work in the US for any employer

Timeline

Assembler

John Deere
03.2018 - Current

Customer Experience Representative

Grainger
02.2017 - 01.2018

Sales Associate

Journeys
07.2016 - 11.2016

Assistant Manager

Vanity Shops, Inc.
02.2015 - 03.2017

Assembler

John Deere
01.2012 - 10.2014

Assistant Manager

Caseys General Stores
01.2010 - 02.2012

Shift Manager

Popeye's Restaurants
07.2007 - 02.2012

High School Diploma - General Studies

Hawkeye Metro Center
Shaniqa Neal