Shaniqua Ortiz
Bloomfield
Summary
Experienced customer service professional seeking a position with a company where I can apply my supportive, patient personality, communication and organizational skills to provide customers with effective and efficient support. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
Lynnes Subaru
05.2023 - 08.2025
- Greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, I maintain calendars for appointments, sort mail, make copies.
Cashier and Customer Service Representative
Stop and Shop Supermarket
01.2023 - 05.2023
- Register sales and cash handling. Resolves issues, returns and customer complaints.
Customer Service Representative
Dry Clean Spot
08.2021 - 02.2022
- Operating the cash register, maintaining cleanliness of the store, Register sales, opening and closing process.
Laundry Attendant
Orange Laundromat
01.2021 - 04.2021
- Washing, drying and folding customer's laundry, operating the cash register. Maintaining cleanliness of the store, and assisting customers with the use of the washing machines and dryers. Register sales, opening and closing process.
Environmental Aide
Home2 Suites
03.2019 - 10.2019
- Kept facilities and communal areas clean and sanitized.
- Maintained Guest room Satisfaction- cleanliness and sanitation.
- Assisted guests when necessary.
Environmental Aide
Holiday Inn
11.2018 - 03.2019
- Maintained Facility and guest room Satisfaction.
- Experience with a variety of cleaning products.
Housekeeper
CARE ONE HAMILTON
04.2016 - 11.2016
- Kept facilities and communal areas clean and sanitized.
- Maintained Guest room Satisfaction- cleanliness and sanitation.
Cashier
MCDONALDS
05.2015 - 04.2016
- Greeted customers, register sales and returns, meal prep, promoting special deals, maintaining cleanliness and ensuring quality control.
Education
High School Diploma - undefined
Steinert High School
Township of Hamilton, NJ06.2011
Baking and Dinning (Trade school) - undefined
Mercer County Technical Schools Sypek Center
Pennington, NJ06.2011
Skills
- Rapid learning ability
- Reliable and driven
- Effective time management
- Scheduling appointments
- Strong organizational skills
- Cashier proficiency
- Telephone communication
- Detail-oriented approach
- Home cleaning services
- Automotive dealership experience
- Sanitation practices
- Reception duties
- Automotive maintenance knowledge
- Administrative tasks support
- Client service focus
- Filing systems management
- Retail grocery experience
Certification
- SORA
- December 2024 to December 2026
Languages
English
Timeline
Receptionist
Lynnes Subaru
05.2023 - 08.2025
Cashier and Customer Service Representative
Stop and Shop Supermarket
01.2023 - 05.2023
Customer Service Representative
Dry Clean Spot
08.2021 - 02.2022
Laundry Attendant
Orange Laundromat
01.2021 - 04.2021
Environmental Aide
Home2 Suites
03.2019 - 10.2019
Environmental Aide
Holiday Inn
11.2018 - 03.2019
Housekeeper
CARE ONE HAMILTON
04.2016 - 11.2016
Cashier
MCDONALDS
05.2015 - 04.2016
High School Diploma - undefined
Steinert High School
Baking and Dinning (Trade school) - undefined
Mercer County Technical Schools Sypek Center
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