Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanisha Rogers

Houston,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Associate

KGPCo
Baytown, TX
10.2023 - Current
  • Greeted customers and determined their requirements.
  • Provided information about products and services available to customers.
  • Resolved customer inquiries in a timely manner.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Answered phone calls from customers promptly and courteously.

Retail Sales Associate

Deerbrook Beauty Supply
HUMBLE, TX
09.2023 - 01.2024
  • Greet customers and provide excellent customer service.
  • Scanned items efficiently and accurately in order to collect payments
  • Process cash, check, and credit/debit card payments.
  • Issue receipts, refunds, change, or tickets
  • Count money in cash drawers at the beginning and end of shifts to ensure accuracy.
  • Resolve customer complaints, guide them and provide relevant information.
  • Stay up-to-date with new products and promotions

Hair Braider

Riche Studio
Horn Lake, MS
02.2023 - 04.2023
  • Provided consultations with clients to determine desired style or look.
  • Prepared and braided hair for clients according to their individual needs and preferences.
  • Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
  • Attended classes and workshops to stay up-to-date on the latest trends in hair braiding.
  • Instructed clients on how to maintain and care for their braids.
  • Cleaned and sanitized styling tools, equipment, and workstation between each client.
  • Maintained a clean and orderly work area at all times.

Education

High School Diploma -

Paul Mitchell The School - Houston
Houston, TX
02-2025

Associate of Arts -

Itawamba Community College
Fulton, MS
05-2006

High School Diploma -

Itawamba Agricultural High School
Fulton, MS
05-2002

Skills

  • Clerical Support
  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Team Collaboration

Certification

  • COS Operator 1993525
  • Natural Hairstylist License
  • Braiders License

Timeline

Customer Service Associate

KGPCo
10.2023 - Current

Retail Sales Associate

Deerbrook Beauty Supply
09.2023 - 01.2024

Hair Braider

Riche Studio
02.2023 - 04.2023

High School Diploma -

Paul Mitchell The School - Houston

Associate of Arts -

Itawamba Community College

High School Diploma -

Itawamba Agricultural High School

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Shanisha Rogers