Shanisha Rogers
Houston,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
KGPCo
Baytown , TX
2023.10 - Current
- Greeted customers and determined their requirements.
- Provided information about products and services available to customers.
- Resolved customer inquiries in a timely manner.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Answered phone calls from customers promptly and courteously.
Retail Sales Associate
Deerbrook Beauty Supply
HUMBLE , TX
2023.09 - 2024.01
- Greet customers and provide excellent customer service.
- Scanned items efficiently and accurately in order to collect payments
- Process cash, check, and credit/debit card payments.
- Issue receipts, refunds, change, or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure accuracy.
- Resolve customer complaints, guide them and provide relevant information.
- Stay up-to-date with new products and promotions
Hair Braider
Riche Studio
Horn Lake , MS
2023.02 - 2023.04
- Provided consultations with clients to determine desired style or look.
- Prepared and braided hair for clients according to their individual needs and preferences.
- Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
- Attended classes and workshops to stay up-to-date on the latest trends in hair braiding.
- Instructed clients on how to maintain and care for their braids.
- Cleaned and sanitized styling tools, equipment, and workstation between each client.
- Maintained a clean and orderly work area at all times.
Education
High School Diploma -
Paul Mitchell The School - Houston
Houston, TX2025-02
Associate of Arts -
Itawamba Community College
Fulton, MS2006-05
High School Diploma -
Itawamba Agricultural High School
Fulton, MS2002-05
Skills
- Clerical Support
- Inbound and Outbound Calling
- Appointment Scheduling
- Team Collaboration
Certification
- COS Operator 1993525
- Natural Hairstylist License
- Braiders License
Timeline
Customer Service Associate
KGPCo
2023.10 - Current
Retail Sales Associate
Deerbrook Beauty Supply
2023.09 - 2024.01
Hair Braider
Riche Studio
2023.02 - 2023.04
High School Diploma -
Paul Mitchell The School - Houston
Associate of Arts -
Itawamba Community College
High School Diploma -
Itawamba Agricultural High School
- COS Operator 1993525
- Natural Hairstylist License
- Braiders License
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