Shanitia Moore
Hesperia,USA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Associate
Human Good
10.2023 - Current
- Enhanced timely pickup by optimizing transportation routes and schedules.
- Streamlined operations with thorough route planning and effective communication between drivers.
- Contributed to team success through consistent collaboration with other Transportation Associates and management.
- Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
Bus Driver
M.T.A
02.2022 - 10.2023
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride
- Park vehicles at loading areas so that passengers can board
- Inspect vehicles and check gas, oil, and water levels prior to departure
- Announce stops to passengers
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes
Program Coordinator
Arms Reach
02.2012 - 02.2023
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Maintained database of housing resources, landlords and management companies.
- Assisted clients experiencing homelessness or housing instability by guiding them through available programs that best met their needs based on individual circumstances.
- Coordinated with local agencies to secure funding, ensuring the availability of affordable housing options.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Billing Coordinator
Arms Reach
01.2012 - 11.2015
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Education
H.S.D - General education
Westchester Senior High School
Los Angeles, CA01.1997
Skills
- Customer Service
- Time Management
- Problem Solving
- Supervising
- CDL-B
- Commercial driving
- Transportation management
Certification
Class B CDL, passenger endorsement, airbrakes
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Transportation Associate
Human Good
10.2023 - Current
Bus Driver
M.T.A
02.2022 - 10.2023
Program Coordinator
Arms Reach
02.2012 - 02.2023
Billing Coordinator
Arms Reach
01.2012 - 11.2015
H.S.D - General education
Westchester Senior High School