Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Shanitra Rodgers

Durham

Summary

To obtain a position within a growing organization, utilizing my education and training to support the organization through service and excellence.

Overview

17
17
years of professional experience

Work History

Driver/ Deliver

Uber
05.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Reduced delivery times with careful planning and route optimization.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Lead 2 Year Old Teacher

Kiddie Academy
10.2023 - 07.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Recorded student progress, attendance, and behavior to ensure data accuracy.

Customer Service Sales Associate

Heavenly Smoke
12.2015 - 01.2017
  • Receive payment, process merchandise returns and exchanges.
  • Assist with customer inquiries, conflict resolution/complaints on policies and procedures.
  • Greet customers entering the establishment.
  • Maintained the organization of the inventory and other management responsibilities of the establishment.
  • Calculate the monetary exchanges and identify specific goods for certain services.

Customer Service Specialist

SPRINT
07.2011 - 11.2015
  • Greet customers upon arrival in the store to establish the need of the company's products and services.
  • Recommend and locate appropriate services/plans for company products for the customer.
  • Compute and maintain record of all sales or any relation to products or services within the company.
  • Prepare sales documentation to finalize services provided for the customer.
  • Demonstrate the abilities of the products being displayed or sold for the company.
  • Loss prevention of goods within and around the company/store.
  • Maintain knowledge of current company sales/promotions as well as policies and procedures when conducting business with a customer.

Child Care Provider/Preschool and Pre-K Teacher

LaPetite Academy
01.2008 - 06.2011
  • Lead Teacher of the Preschool and Pre-Kindergarten class.
  • Create and organize lesson plans to educate the students.
  • Assist other teachers in the center with organizing and facilitating their class.
  • Communicate through documents and technology with the parents/guardians of the children.

Education

Business Administration -

Strayer University
Durham, NC
05.2025

High School Diploma -

Southern High School
Durham, NC
06.1995

Skills

  • Managerial/Leadership Skills
  • Computer Software Skills
  • Organizational Skills
  • Customer Service Skills

Languages

American sign language
Limited Working

Timeline

Lead 2 Year Old Teacher

Kiddie Academy
10.2023 - 07.2024

Driver/ Deliver

Uber
05.2020 - Current

Customer Service Sales Associate

Heavenly Smoke
12.2015 - 01.2017

Customer Service Specialist

SPRINT
07.2011 - 11.2015

Child Care Provider/Preschool and Pre-K Teacher

LaPetite Academy
01.2008 - 06.2011

Business Administration -

Strayer University

High School Diploma -

Southern High School

Similar Profiles

CREATE PROFILE
Shanitra Rodgers