CAROLINA CALLANAN
Summary
Customer-oriented Bi-lingual Sales Executive, experienced in exceeding quotas and building lasting partnerships. Considered a valuable asset to any sales organization, skilled in networking, negotiation, and successful selling techniques.
Overview
14
14
years of professional experience
Work History
Territory Manager - Sales and Service
Mannington Mills
04.2023 - 05.2024
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
- Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Organized regular client meetings to review progress on goals, discuss challenges, and explore additional opportunities for collaboration.
- Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively.
- Stayed current on company offerings and industry trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained strong relationship with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Independent Consultant
Empire Today
06.2020 - 02.2023
- Researched the latest market trends, to provide current knowledge to clients
- Building relationships between customers and internal teams, promoting flawless service by applying industry and personal expertise while leading proactive discussions as a trusted advisor
- Performed detailed assessments to identify root problems and possible challenges along with needs and wants, offering multiple solutions and proposals
- Developed and tailored sales approaches, techniques, and presentations to specific client needs and to convey product benefits for present and future sales
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts
- Trained and mentored new sales representatives
- Million Dollar Club Member in 2021 and 2022
Sales Executive
NBC COMCAST
06.2020 - 12.2022
- Strengthened profit opportunities by developing key customer relationships and managing resources to meet sales objectives
- Employed techniques such as cold calling, prospecting, and networking to land new customers and penetrate new markets
- Skillfully identified potential customers, built connections, and converted leads with a 75% success rate
- Determined customer needs through active listening skills, understanding desires, and identifying appropriate solutions to satisfy customers
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Exceeded monthly sales quotas
Brand Partner
Neora International (previously-Nerium Int)
11.2011 - 06.2020
- Planned, implemented, and tracked sales and marketing strategies to promote brand products
- Motivated team members to continuous improvement in promoting and selling target products
- To be proactive vs reactive
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach
- Organized and delivered training sessions for new product content and technological advancements
- Identified appropriate marketing channels and targeted customers for campaigns.
Kitchen Manager
DOUGLAS COUNTY SCHOOL DISTRICT
10.2010 - 05.2018
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions
- Increased kitchen efficiency by 25% by streamlining processes, reducing waste, and mentoring team members on proper procedures
- Kept facility compliant with health codes, sanitation requirements, and license regulations
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Developed unique events and special promotions to drive sales promoting good community relations among the staff, parents, children, and the community
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Education
Associate of Arts - Business Communications
Irvine Valley College
Skills
- Managerial/leadership skills
- Sales force
- Motivated/Enthusiastic
- Community relations
- Customer Service
- International Sales
- Territory expansion
- Office Skills
- Financial Acumen
- Sales Presentations
- Time Management
- Multitasking and Organization
- Problem investigations
- Territory management
- Sales presentations
- Team Collaboration and Leadership
- Goals and performance
- Relationship Building
- Analysis & Evaluation
- Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Completed 2.0 and 3.0 courses and training through, Jeremy Miners - 7th Level Sales Resolutions
Timeline
Territory Manager - Sales and Service
Mannington Mills
04.2023 - 05.2024
Independent Consultant
Empire Today
06.2020 - 02.2023
Sales Executive
NBC COMCAST
06.2020 - 12.2022
Brand Partner
Neora International (previously-Nerium Int)
11.2011 - 06.2020
Kitchen Manager
DOUGLAS COUNTY SCHOOL DISTRICT
10.2010 - 05.2018
Associate of Arts - Business Communications
Irvine Valley College