Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaniya Starks

Tampa,FL

Summary

NHA Certified Clinical Medical Assistant seeking an entry-level healthcare position to begin my career in the medical field. BLS, HIPAA, and OSHA certified. Strong communication, organization, teamwork, customer service skills. Eager to gain experience, grow professionally, and contribute where it’s needed most.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Customer Service Representative

Gogos Greek Grill
Tampa, FL
02.2025 - 12.2025
  • Provided friendly and efficient service to customers at fast-paced Greek restaurant.
  • Processed orders accurately using point-of-sale system for quick service.
  • Collaborated with team members to ensure smooth restaurant operations during busy hours.
  • Maintained cleanliness and organization of dining area and kitchen supplies.

Customer Service Representative

Wawa
Tampa, Florida
04.2024 - 09.2024
  • Assisted with customer requests and answered questions, enhancing overall customer satisfaction.
  • Prepared food items following safety and quality standards to ensure customer safety and satisfaction.
  • Followed health regulations to ensure safe food handling practices at all times.
  • Monitored inventory levels and restocked supplies to maintain operational efficiency.

Education

High School Diploma -

Pepin Academies
3916 E Hillsborough Ave
05-2024

Skills

  • Customer service
  • Attention to detail
  • Task prioritization
  • Team collaboration
  • Effective communication
  • Active listening
  • HIPAA compliance

Certification

  • (CCMA ) - National Healthcareer Association ( NHA ), 2026
  • Basic Life Supports ( BLS ) - American Red Cross, 2026
  • OSHA Certification - Stepful, 2026
  • HIPAA Certification- Stepful, 2026

Timeline

Customer Service Representative

Gogos Greek Grill
02.2025 - 12.2025

Customer Service Representative

Wawa
04.2024 - 09.2024

High School Diploma -

Pepin Academies
Shaniya Starks