Shaniya Thomas
El Cajon,CA
Summary
Dedicate and reliable customer service of 5+ years including fast paced environments. skilled in communication, team work and leadership. Looking to expand my work experience through different fields of work. Interested in job that have great work mobility that way I am able to be train on different positions.
Overview
3
3
years of professional experience
Work History
Supervisor Monitor
Alpha Project
San Diego, CA
12.2025 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Monitored compliance with regulatory standards, ensuring a safe work environment for all staff.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Supervisor
Petco Park
San Diego, CA
03.2025 - 10.2025
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
- Streamlined checkout process, reducing average transaction time and increasing customer throughput during peak hours.
- Maintained high standard of store presentation and cleanliness, attracting more customers and enhancing their shopping experience.
- Marked-down clearance items and relocated merchandise to proper store areas.
Lead Cashier
Buffalo Wild Wings
Santee,CA
11.2023 - 03.2025
- Supervised daily cash handling procedures and ensured accuracy of transactions.
- Trained and mentored new cashiers to enhance team performance and service quality.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Conducted regular audits of cash drawers to identify discrepancies and ensure compliance.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Education
No Degree - Child Development
San Diego City College
San Diego, CA06-2027
Hospitality Management -
Kitchens For Good
San Diego07-2026
High School Diploma -
San Diego High School
San Diego, CA06-2022
Skills
- Excellent communication
- Organizational skills
- Reliability
- Conflict resolution
- Analytical thinking
- Goal oriented
- Work Planning and Prioritization
- Team leadership
- Initiative
Languages
English
Full Professional
Timeline
Supervisor Monitor
Alpha Project
12.2025 - Current
Supervisor
Petco Park
03.2025 - 10.2025
Lead Cashier
Buffalo Wild Wings
11.2023 - 03.2025
No Degree - Child Development
San Diego City College
Hospitality Management -
Kitchens For Good
High School Diploma -
San Diego High School