Shaniyah Robinson
Milwaukee
Summary
Dynamic and results-driven professional with extensive experience in customer service and food handling at Lil Caesars. Proven ability to enhance customer satisfaction and mentor team members. Skilled in pizza shaping and maintaining kitchen organization, contributing to a clean and efficient work environment. Committed to delivering exceptional service and fostering customer loyalty.
Overview
1
1
year of professional experience
Work History
Pizza Maker
Lil Caesars
07.2024 - 10.2024
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Culver’s
03.2024 - 07.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Car Hop
Sonic
08.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Dollars Tree
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bradley Tech High School
Milwaukee, WI06.2025
Skills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- Flexible schedule
- Kitchen organization
- Equipment cleaning
- Pizza shaping
- Order taking and processing
- Customer order management
- Dough handling
Timeline
Pizza Maker
Lil Caesars
07.2024 - 10.2024
Cashier
Culver’s
03.2024 - 07.2024
Car Hop
Sonic
08.2023 - 12.2023
Cashier
Dollars Tree
05.2023 - 08.2023
Bradley Tech High School