Shanmuga Priyan Vadugan Murugan

I am currently a SRE Manager leading a global team that is part of the US and India. Spearhead DevSecOps, Cloud Operations, Platform Engineering, Mobile Data Management (MDM), and SRE initiatives to enhance development efficiency and operational excellence. Actively engage with advisory boards of leading companies, including AWS, MongoDB, Postman, and Microsoft, to align cutting-edge technologies with business needs.
Roles and Responsibilities:

· Lead and manage globally distributed teams to support DevSecOps, cloud operations, platform engineering, and SRE functions.

· Collaborate with stakeholders to streamline CI/CD practices, ensuring development automation and optimized cloud architecture for maximum usability and accessibility.

· Oversee multi-cloud infrastructure across AWS and Azure to support enterprise-wide applications, including web portals, APIs, iOS, and Android platforms.

· Automate deployment pipelines, resource provisioning, and testing measures using advanced DevOps tools and techniques.

· Proactively monitor and resolve issues for high-transaction, 24/7 digital applications using tools like New Relic, AWS CloudWatch, and similar observability platforms.

· Partner with cross-functional teams to manage release cycles, deploy updates, and ensure the stability and scalability of critical systems.

· Drive vendor management initiatives and act as an advisory board member for technology strategies with partners like AWS, MongoDB, and Microsoft.

· Design and implement SRE best practices, reducing TOIL and improving incident management to enhance system reliability.

· Support and monitor 14 enterprise applications across diverse cloud platforms to ensure seamless business operations.

· Manage incident handling and service requests using ServiceNow, ensuring swift resolution and minimal impact on business continuity.

· Implement robust monitoring and alerting mechanisms using New Relic, Kibana (ELK stack), and CloudWatch for comprehensive observability across systems.

· Leverage Mixpanel for product analytics and user behavior insights to enhance application performance and user experience on both iOS and Android.

· Administer and optimize MongoDB Atlas databases, ensuring data availability, scalability, and security.

· Collaborate with development and operations teams to troubleshoot and resolve system issues, ensuring high uptime and operational reliability.

7NOW is a customer-focused e-commerce platform available in 24 states and 619 cities across the U.S., with an expanding presence in Canada. Serving over 30 million households, it digitally transforms more than 2,000 stores to meet evolving customer needs. The platform enables users to order food, cosmetics, gift cards, home goods, and more via mobile apps (iOS, Android), or desktop, with deliveries made within 30 minutes to homes or offices.

Roles and Responsibilities:

· Manage multi-cloud infrastructure across Azure and AWS for development, preproduction, and production environments.

· Create and manage network interfaces, VPCs, and NAT gateways to secure application traffic.

· Automate infrastructure deployment with CloudFormation and Terraform, including reusable modules.

· Deploy and manage containerized applications on AWS ECS, EKS, and AKS clusters with Docker and Kubernetes.

· Configure and monitor microservices using Istio service mesh with add-ons like Grafana, Prometheus, and Kiali.

· Develop CI/CD pipelines on platforms like Azure DevOps, AWS CodePipeline, Jenkins, and Bitrise for web and mobile applications.

· Implement and manage observability tools, including New Relic, CloudWatch, Kibana, and custom dashboards for proactive monitoring.

· Secure APIs and applications using AWS WAF, Apigee API Gateway, and OpenSSL for certificate management.

· Optimize databases with MongoDB Atlas and DynamoDB batch jobs triggered by CloudWatch events.

· Automate deployments and serverless workflows using AWS Lambda functions and S3 storage.

· Perform web scraping with Python and schedule jobs on AWS ECS Fargate clusters.

· Migrate repositories from GitLab to Azure Repos and implement branching strategies in CI/CD pipelines.

· Manage artifact repositories (Azure Artifacts, Nexus, ECR) for publishing and maintaining application dependencies.

· Monitor and analyze logs using tools like Bunyan Logger with Kinesis, Logz.io, and ELK stack.

· Handle incidents and service requests via ServiceNow, BMC Remedy, and Atlassian Jira.

· Support high-transaction, 24/7 digital applications with New Relic Infrastructure monitoring for diverse operating systems.

· Configure and manage device management solutions using Microsoft Intune.

Started as a 24/7 ETL support engineer on the Unix platform, ensuring seamless data processing and issue resolution. Progressed to a Senior Systems Engineer role, leading on-premises to cloud migration projects, and optimizing infrastructure. Transitioned into a DevOps Engineer position, automating CI/CD pipelines, and managing cloud-based deployments.

Roles and Responsibilities:

· Analyzed large structured and unstructured datasets to derive actionable insights.

· Supported critical banking applications via CITRIX service accounts.

· Created and managed workflow variables, session parameters, and mapping parameters.

· Resolved server firewall issues using CSF and IPtables.

· Designed data center architectures and implemented networking/security solutions such as routing, switching, and firewalls.

· Developed and maintained business metadata for assigned applications and corporate reports.

· Prepared Source to Target Mapping (STTM) based on finalized data models.

· Acted as a liaison between ETL and business teams, addressing source data queries.

· Conducted data analysis to design data models and resolved source data issues in collaboration with business teams.

· Documented data quality checks, thresholds, and monitored critical data elements for quality and integrity.

· Consolidated customer data from multiple internal and external sources into a unified database.

· Automated multi-environment deployments using PowerShell scripts and configuration templates.

· Developed web applications with Bootstrap, jQuery, Node.js, and AngularJS for dynamic presentation layers and service calls.

· Designed RESTful APIs with Apache Axis and implemented Spring MVC for lightweight business components.

· Configured AWS services (EC2, S3, VPC, IAM, RDS, CloudFront, CloudWatch) for cloud infrastructure and automated backups using AWS CLI.

· Built CI/CD pipelines with Jenkins, managing plugin integrations, user roles, and troubleshooting build issues.

· Automated cloud deployments with Chef, Python (Boto, Fabric), and CloudFormation templates.

· Streamlined provisioning and deployment using Ansible, creating playbooks, roles, and securing servers.

· Established Kubernetes infrastructure with load balancing and fault tolerance for production readiness.

· Migrated on-premises applications to AWS Cloud with VPC and VPN configurations.

· Managed agile workflows with JIRA for ticket tracking and release planning.

· Coordinated release meetings with stakeholders to mitigate risks during deployments.

· Proactive team leader with a focus on collaboration and results.

· Took a pivotal role in developing and maintaining workflow scripts.

· Created issue-related documentation and contributed to knowledge transfer sessions.

· Ensured quality control to maintain accuracy and meet customer specifications.