Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Nicholas Minter

Jacksonville,TX

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Sales Associate

7/eleven
01.2025 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

Family Dollar
05.2023 - 06.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Crew Member

Mcdonalds
09.2022 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Perishable Associate

Food Lion
03.2022 - 09.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

High School Diploma -

Jacksonville High School
1210 Corinth Rd, Jacksonville, TX 75766
09-2018

Skills

  • Customer service

  • Teamwork and collaboration

  • Time management

  • Problem-solving skills

  • Quick learner

  • Patience and empathy

  • Cleanliness and hygiene

  • Customer support

  • Dependability

  • Retail experience

  • Customer assistance

  • Work ethic and integrity

Timeline

Sales Associate

7/eleven
01.2025 - 04.2025

Customer Service Representative

Family Dollar
05.2023 - 06.2023

Crew Member

Mcdonalds
09.2022 - 10.2022

Perishable Associate

Food Lion
03.2022 - 09.2022

High School Diploma -

Jacksonville High School

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Nicholas Minter