Shanna Blakley

- Handles calls from the pharmacy or member as to why a medication is not processing in the pharmacy

- Uses criteria information to ensure a claim is being processed correctly

- Creates Prior Authorizations so member is able to get the medication needed for dx

_ Maintained a balance between productivity and quality all while taking care of member and having great status for month

- Filled and labeled medication bottles so pharmacist could verify medication in a timely fashion

- Performed data entry so patient would know the correct times to take medication

- Made pharmacist aware of potential interactions when system alerted me to do so

- Referred patient to the pharmacist for more in-depth questions regarding prescriptions

- Prepared IV medications

- Restocked night medications

- Kept accurate medication records

- Delivered medication to the various floors as need per orders being put in

- Dispensed medication per doctor's orders

- Filled automated dispensing machines on the different floors of the hospital

- Packaged bulk medication

- Prepared compound medication using sterile and non sterile process