Shanna Brown
Baltimore,MD
Summary
Professional with solid experience in laundry operations, prepared to deliver exceptional results. Adept at handling various laundering tasks, including washing, drying, folding, and stain removal, with strong focus on maintaining cleanliness and efficiency. Known for effective teamwork, adaptability, and reliability in dynamic environments. Strong organizational skills, attention to detail, and commitment to quality make valuable asset to any team.
Overview
6
6
years of professional experience
Work History
Laundry Aide
Roland Park Nursing Home
12.2023 - Current
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Inspected clothing items for damage or stains, treating them appropriately before laundering.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Hotel Room Inspector
Day Inn
Baltimore, MD
10.2021 - 09.2023
- Conducted quality control assessments on all cleaned rooms, ensuring adherence to hotel standards.
- Trained housekeeping staff on cleaning protocols.
- Maintained hotel cleanliness standards by conducting regular room inspections and addressing any issues promptly.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Performed daily walk-throughs of public areas, identifying potential hazards or cleanliness concerns for prompt resolution.
- Played an essential role in maintaining the hotel''s reputation for excellence through consistent delivery of exceptional service levels.
- Ensured guest satisfaction with thorough inspections of rooms prior to checkin.
- Collaborated with the housekeeping team to ensure timely completion of room cleaning tasks.
Housekeeper
Manor Care Health Services
Baltimore, MD
01.2019 - 10.2021
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Associate Of Business Administration - Business Administration
New Summit HSD
Laurel MD01.2009
Timeline
Laundry Aide
Roland Park Nursing Home
12.2023 - Current
Hotel Room Inspector
Day Inn
10.2021 - 09.2023
Housekeeper
Manor Care Health Services
01.2019 - 10.2021
Associate Of Business Administration - Business Administration
New Summit HSD