Shanna Gillette BS, RT (R)(M)
Palmyra,PA
Summary
Innovative healthcare professional with over 30 years of experience in breast imaging and multi-site management. Proven track record in developing and implementing successful breast centers, including building breast centers, managing finances, recruiting and retaining staff, and ensuring regulatory compliance. Consistently achieving top scores for patient satisfaction. Adaptable to ever-changing environments, utilizing strong critical thinking and problem-solving skills, along with excellent interpersonal abilities.
Overview
37
37
years of professional experience
Work History
Director of Ambulatory Practices, Radiology, Plastic Surgery, Radiation, Breast Oncology Services
PENN STATE MEDICAL GROUP
12.2021 - Current
- Developed an organizational structure for our Breast Imaging program across the health system
- Work closely with the managers and VP to align with strategic initiatives, and daily operational oversight
- Responsible for the financial performance to include building an operational budget. Recruitment of staff, providers, and managers of the practices.
- Earned the Peak Performer award for increasing patient satisfaction scores.
- Build strong connections with multi-modality areas to ensure we are meeting the needs of our patients and delivering the best patient outcomes
Chief Technologist of Breast Imaging
Penn State Health Milton S. Hershey Medical Center
07.2006 - 12.2021
- Collaborating and building of a Comprehensive Breast Center to include a full range of state-of-the-art services with a multidisciplinary approach
- Responsible for organizing, planning, participating and implementing the coordination of day to day operations of four Breast Imaging center’s
- Performs primary supervisory functions, including, recruitment, hiring, on-boarding, training, coaching, mentoring, task assignment, performance evaluations, progressive discipline, conflict resolution and allocating staff resources
- Oversees quality Assurance in all aspects of Breast Imaging by developing Quality Improvement measures within the department
- Perform monthly variance reports with detailed explanations for any variance either positive or negative greater than $5,000 or 5%
Interim Chief Technologist, Ultrasound
PENN STATE MILTON S HERSHEY MEDICAL CENTER
07.2017 - 09.2018
- Leadership chosen and tasked with realigning the Ultrasound department to improve culture and daily workflow
- Updated policy and procedures to adhere to regulatory requirements
- Performs primary functions, including recruitment, hiring, on-boarding, training, coaching, mentoring, task assignment, performance evaluations, progressive discipline, conflict resolution and allocating staff resources
- Managed and maintained the operational and capital budget.
Clinical Applications Specialist Breast Imaging
HOLOGIC INC- CLINICAL APPLICATIONS (PRN)
01.1994 - 01.2012
- Provide clinical & educational training on mammography systems
- Provide ongoing technical support to radiologists and mammographers
- Facilitate the team of technologists and radiologists in accreditation process.
Value Analysis Facilitator
PENN STATE MILTON S HERSHEY MEDICAL CENTER
01.2003 - 01.2006
- Identify opportunities for cost savings related to improved product, service and process standardization and utilization that either improves or maintains patient care
- Work with contracting and purchasing to achieve best pricing and implement changes hospital wide
- Conduct product trials and evaluations and implemented $2,000,000 of savings by product changes and standardization
Lead Mammography Technologist and Radiology Technologist
PENN STATE MILTON S HERSHEY MEDICAL CENTER
01.1988 - 01.2003
- Perform a range of diagnostic examinations including bone density, breast biopsies, screening, diagnostic mammography exams and diagnostic imaging
- Formulated quality Assurance for Mammography accreditation-MQSA and American College of Radiology; FDA oversight; prepare site for yearly mammography inspections
- Active speaker for Breast Cancer Awareness
Education
Bachelor of Science Degree (Health Care Management) -
Honors: Delta Sigma Honors Society
Radiological Sciences Certificate -
Skills
- Strategic Planning
- Process Improvement
- Operations Management
- Leadership and team management
Timeline
Director of Ambulatory Practices, Radiology, Plastic Surgery, Radiation, Breast Oncology Services - PENN STATE MEDICAL GROUP
12.2021 - Current
Interim Chief Technologist, Ultrasound - PENN STATE MILTON S HERSHEY MEDICAL CENTER
07.2017 - 09.2018
Chief Technologist of Breast Imaging - Penn State Health Milton S. Hershey Medical Center
07.2006 - 12.2021
Value Analysis Facilitator - PENN STATE MILTON S HERSHEY MEDICAL CENTER
01.2003 - 01.2006
Clinical Applications Specialist Breast Imaging - HOLOGIC INC- CLINICAL APPLICATIONS (PRN)
01.1994 - 01.2012
Lead Mammography Technologist and Radiology Technologist - PENN STATE MILTON S HERSHEY MEDICAL CENTER
01.1988 - 01.2003
LEBANON VALLEY COLLEGE - Bachelor of Science Degree (Health Care Management),
PENN STATE RADIOLOGIC TECHNOLOGIST PROGRAM - Radiological Sciences Certificate,