Lori Baynes
Winter Garden,FL
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Oncology Breast Imaging
ORLANDO HEALTH CANCER INSTITUTE
Orlando, FL
01.2026 - Current
- Lead operational strategy, physician engagement, and performance optimization for 11 imaging centers and 4 hospital sites. Oversee radiologists, technologists, and administrative teams while driving access, quality, and multidisciplinary coordination across oncology, surgery, and navigation.
- Direct a high-volume breast imaging service line, ensuring excellence in clinical quality, operational efficiency, and patient-centered care.
- Expanded patient access through workflow redesign, scheduling optimization, and capacity management.
- Improved cancer detection and reduced recall rates through targeted quality initiatives.
- Achieved and maintained MQSA and ACR accreditation across all sites.
- Strengthened physician collaboration and care coordination across oncology and surgical teams.
- Launched a new breast MRI program, increasing service line revenue by 20%.
- Implemented AI-driven screening prioritization to enhance throughput and diagnostic accuracy.
Director, Medical Imaging, Women’s Services & Transportation
COMMUNITY HOWARD REGIONAL HEALTH
Kokomo, IN
04.2011 - 09.2025
- Directed multi-department operations including imaging, women’s services, and transportation. Oversaw strategic planning, physician engagement, financial performance, and system-wide program development.
- Increased net operating margin by 9.8% through operational efficiencies and revenue optimization.
- Elevated employee engagement from 36% to 91% across four survey cycles.
- Expanded patient access and reduced wait times through workflow redesign and throughput improvements.
- Led design and construction of a new outpatient center — delivered on time and under budget.
- Collaborated with oncologists to implement an Oncology PET program and improve diagnostic pathways.
- Standardized intrathecal chemo and invasive procedure documentation and charging across the region.
- Held additional leadership responsibilities for Neurology/EEG, Environmental Services, and Volunteer Services.
Lean Process Improvement Specialist
ST. VINCENT HOSPITAL
Indianapolis, IN
06.2010 - 04.2011
- Partnered with clinical and administrative leaders to drive Lean transformation and operational improvement across hospital departments.
- Coached senior and mid-level leaders on Lean leadership, change management, and rapid improvement.
- Conducted qualitative and quantitative analysis to eliminate waste and improve productivity.
- Led continuous improvement initiatives aligned with budget, performance metrics, and strategic goals.
Regional Practice Administrator
ST. VINCENT PHYSICIAN NETWORK
Indianapolis, IN
12.2008 - 06.2010
- Oversaw daily operations, financial performance, and regulatory compliance for multiple physician practices.
- Corrected vaccine billing errors, generating $150K annual savings.
- Leveraged early-pay discounts to secure $100K annual savings on Merck vaccines.
- Improved documentation accuracy, increasing reimbursed revenue by 15%.
- Ensured regulatory compliance through collaboration with HR, Compliance, and Risk Management.
- Key contributor to system-wide quality initiatives and practice standardization.
Radiology Manager
ST. FRANCIS HOSPITAL & HEALTH CENTERS
Indianapolis, IN
11.2002 - 12.2008
- Managed radiology operations across seven modalities and two off-site locations.
- Led Lean Six Sigma initiative that improved access, reduced wait times by 30 minutes, increased capacity by 20%, and generated $2.5M in savings.
- Developed variance reporting that identified CT revenue loss, resulting in $1.5M in savings.
- Improved charge capture processes, generating $300K in savings.
- Contributed to patient satisfaction improvements from 85% to 95%.
Education
MBA - Business Administration
Indiana Wesleyan University
Marion, INBachelor of Science - Business Administration
Indiana Wesleyan University
Marion, INAssociate of Applied Science - Radiography
Indiana University, Bloomington
Bloomington, INSkills
- Operational Excellence & Workflow Optimization
- Financial Management & Margin Improvement
- Service Line Growth & Program Development
- Regulatory Compliance & Accreditation
- Talent Development & Engagement
- Cross-Functional Collaboration
- Patient Access & Experience Optimization
- Change Management & Lean Leadership
- Relationship Building
- Strategic Planning
- Verbal & Written Communication
- Decision-making
Affiliations
- ACHE
- AHRA
- ASRT
- ARRT
Certification
- Black Belt – Lean Six Sigma, Purdue University
- Lean Silver Certification, Simpler
- Certified Health Care Manager, Indiana University
- Financial Performance of Medical Imaging Departments
- Interpersonal Communication Skills for Business Professionals
Timeline
Director, Oncology Breast Imaging
ORLANDO HEALTH CANCER INSTITUTE
01.2026 - Current
Director, Medical Imaging, Women’s Services & Transportation
COMMUNITY HOWARD REGIONAL HEALTH
04.2011 - 09.2025
Lean Process Improvement Specialist
ST. VINCENT HOSPITAL
06.2010 - 04.2011
Regional Practice Administrator
ST. VINCENT PHYSICIAN NETWORK
12.2008 - 06.2010
Radiology Manager
ST. FRANCIS HOSPITAL & HEALTH CENTERS
11.2002 - 12.2008
MBA - Business Administration
Indiana Wesleyan University
Bachelor of Science - Business Administration
Indiana Wesleyan University
Associate of Applied Science - Radiography
Indiana University, Bloomington